Recovery Navigator: Trauma-Informed Care & Referrals

Child & Family Services, Inc.; New Bedford (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Child & Family Services, Inc. is seeking a Recovery Support Navigator to assist individuals on their recovery journey. You will screen, intake, obtain insurance authorizations, and refer clients to services, working closely with recovery coaches.

You will provide trauma-informed, person-centered care, help explore treatment options, coordinate with the care team, and support transportation needs. RSN services run seven days a week, including on-call and mobile relief when appropriate.

Responsibilities

• Screen and intake interviews to determine consumer eligibility for services.
• Provide trauma-informed, recovery-oriented, person-centered care.
• Explore treatment options, goals, and resources with consumers.
• Collaborate with the care team to set treatment goals in the care plan.
• Assist with transportation to essential medical and behavioral health appointments.
• Deliver RSN services seven days per week, including on-call coverage.
• Provide mobile services to consumers in safe settings.
• Maintain professional relationships with community resources and partners.
• Assist with referrals to primary care, mental health, addiction treatment, and housing supports.
• Stay knowledgeable about the substance use disorder service system.
• Maintain confidentiality and follow 42-CFR and privacy rules.
• Participate in supervision and training activities as required.

Job description

Child & Family Services, Inc. is seeking a Recovery Support Navigator to assist individuals on their recovery journey. You will screen, intake, obtain insurance authorizations, and refer clients to services, working closely with recovery coaches.

You will provide trauma-informed, person-centered care, help explore treatment options, coordinate with the care team, and support transportation needs. RSN services run seven days a week, including on-call and mobile relief when appropriate.