Recovery Coach Supervisor — Lead & Elevate Care Teams

ascensionrecovery; Cedar Falls (IA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

ICHRA Health Benefit with Premium Re-"

Dental & Vision Insurance

Employer-Paid Life Insurance

401(k) Retirement Plan

Paid Time Off and Holidays

Employee Assistance Program

Job summary

Renewal Falls Recovery Center in Cedar Falls, IA, is seeking a Recovery Coach Supervisor to lead the Recovery Support Services team and ensure a safe, therapeutic environment. You will collaborate with clinical, nursing, admissions, and operations staff to deliver high-quality patient care and exceptional service.

The role emphasizes staff development, program consistency, and regulatory compliance, with opportunities to contribute to policy development and quality improvement initiatives.

Qualifications

• Bachelor's degree in Human Services, Social Work, Psychology, Behavioral Health, Business, Healthcare Administration, or related field.
• Minimum of two (2) years of experience in behavioral health, substance use disorder treatment, residential treatment, or healthcare.
• Minimum of one (1) year of leadership, supervisory, or team lead experience.
• Current CPR and First Aid certification or ability to obtain within 30 days of hire.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Provide direct supervision, coaching, and leadership to Behavioral Health Technicians, Recovery Support Specialists, and related staff.
• Conduct regular supervision meetings, performance coaching, and annual evaluations.
• Recruit, interview, onboard, and train Recovery Support staff.
• Develop schedules and staffing plans for safe program coverage.
• Foster accountability, professionalism, teamwork, and patient-centered care.
• Monitor employee performance and address concerns with leadership and HR.
• Oversee day-to-day Recovery Support operations and patient engagement activities.
• Ensure consistency in program structure, schedules, and daily routines.
• Assist with development and implementation of policies, procedures, workflows, and best practices.
• Participate in leadership meetings and quality improvement initiatives.
• Maintain a safe, structured, and therapeutic treatment environment.
• Support patient orientation and integration into the program.
• Facilitate educational, recovery-focused, and psychoeducational groups.

Education

Bachelor's degree in Human Services/related field

Job description

Renewal Falls Recovery Center in Cedar Falls, IA, is seeking a Recovery Coach Supervisor to lead the Recovery Support Services team and ensure a safe, therapeutic environment. You will collaborate with clinical, nursing, admissions, and operations staff to deliver high-quality patient care and exceptional service.

The role emphasizes staff development, program consistency, and regulatory compliance, with opportunities to contribute to policy development and quality improvement initiatives.