Recovery Coach Supervisor
Kathyirelandrecoverycenters
Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.
Benefits offered by this job
Job summary
Renewal Falls Recovery Center in Cedar Falls, Iowa is seeking a Recovery Coach Supervisor to lead the Recovery Support Services team and oversee daily operations in a safe, therapeutic treatment environment. You will supervise staff, foster accountability, and partner with clinical and operations teams to deliver high-quality patient care.
The role reports to the Executive Director and requires a background in behavioral health with leadership experience, CPR/First Aid, and a valid driver's
Qualifications
- Bachelor's degree required or equivalent experience.
- Minimum of two (2) years of experience in behavioral health, substance use disorder treatment, residential treatment, or healthcare.
- Minimum of one (1) year of leadership, supervisory, or team lead experience.
- Current CPR and First Aid certification or ability to obtain within 30 days of hire.
- Valid driver’s license with an acceptable driving record.
Responsibilities
- Provide direct supervision, coaching, and leadership to Behavioral Health Technicians, Recovery Support Specialists, and related staff.
- Oversee day-to-day Recovery Support operations and patient engagement activities.
- Develop schedules and staffing plans to ensure safe and effective program coverage.
- Ensure compliance with Joint Commission standards and licensing requirements.
- Collaborate with Nursing, Clinical, Admissions, and Executive Leadership teams.
Skills
Education
Job description
Location: Renewal Falls Recovery Center – Cedar Falls, Iowa Status: Full-Time | Exempt
Reports To: Executive Director
Schedule: Primarily Monday–Friday; occasional evenings, weekends, and holiday support as needed
Join Our Journey – Shape the Future of Recovery
Renewal Falls Recovery Center, in partnership with Ascension Recovery Services (ARS), is opening a premier behavioral health and substance use disorder treatment facility in Cedar Falls, Iowa.
Our mission is to provide exceptional, evidence-based care in a recovery-focused environment that promotes healing, dignity, accountability, and long-term wellness. We are building a team of professionals who are passionate about making a difference and helping individuals reclaim their lives.
As a founding leader, the Behavioral Health Supervisor will play a critical role in creating program culture, developing staff, ensuring operational excellence, and delivering an exceptional patient experience.
The Recovery Coach Supervisor provides leadership, supervision, and operational oversight of the Recovery Support Services team. This position is responsible for maintaining a safe, structured, and therapeutic treatment environment while supporting staff development, program consistency, patient engagement, and regulatory compliance.
The Behavioral Health Supervisor serves as a key member of the leadership team and works collaboratively with clinical, nursing, admissions, and operations staff to ensure high-quality patient care and exceptional service delivery.
- Provide direct supervision, coaching, and leadership to Behavioral Health Technicians, Recovery Support Specialists, and related support staff.
- Conduct regular supervision meetings, performance coaching, and annual evaluations.
- Assist with recruitment, interviewing, onboarding, and training of Recovery Support staff.
- Develop schedules and staffing plans that ensure safe and effective program coverage.
- Foster a culture of accountability, professionalism, teamwork, and patient-centered care.
- Monitor employee performance and address concerns in partnership with leadership and Human Resources.
- Oversee day-to-day Recovery Support operations and patient engagement activities.
- Ensure consistency in program structure, schedules, and daily routines.
- Serve as a resource for staff regarding patient concerns, behavioral issues, and operational challenges.
- Assist with development and implementation of policies, procedures, workflows, and best practices.
- Participate in leadership meetings and quality improvement initiatives.
- Ensure a safe, structured, and therapeutic treatment environment.
- Support patient orientation and integration into the program.
- Facilitate educational, recovery-focused, and psychoeducational groups as assigned.
- Monitor patient participation, engagement, and adherence to program expectations.
- Assist with crisis intervention, de-escalation, and behavioral management.
- Support recreational, wellness, and recovery-oriented activities.
- Administer and document urine drug screens in accordance with policy.
- Obtain and document vital signs, weights, and other approved observations.
- Provide transportation support when necessary and approved.
- Maintain timely and accurate documentation of incidents, observations, patient interactions, and shift activities.
- Ensure compliance with Joint Commission standards, state regulations, licensing requirements, and company policies.
- Participate in audits, inspections, and accreditation readiness activities.
- Assist with monitoring staff completion of required training and competencies.
- Partner with Nursing, Clinical, Admissions, and Executive Leadership teams.
- Participate in interdisciplinary treatment team meetings.
- Communicate effectively regarding patient concerns, operational needs, and program improvements.
- Support organizational initiatives and special projects as assigned.
- Bachelor's degree in Human Services, Social Work, Psychology, Behavioral Health, Business, Healthcare Administration, or related field; equivalent experience may be considered.
- Minimum of two (2) years of experience in behavioral health, substance use disorder treatment, residential treatment, or healthcare.
- Minimum of one (1) year of leadership, supervisory, or team lead experience.
- Current CPR and First Aid certification or ability to obtain within 30 days of hire.
- Valid driver's license with an acceptable driving record.
- Experience in residential substance use disorder treatment.
- Experience working with co-occurring mental health and substance use disorders.
- Knowledge of ASAM criteria and recovery-oriented systems of care.
- Experience supporting Joint Commission accreditation and regulatory compliance activities.
- Peer Recovery Specialist certification or behavioral health credentials.
- Primarily indoors in a climate-controlled treatment facility.
- Frequent interaction with patients, families, visitors, and interdisciplinary team members.
- Ability to stand, walk, sit, bend, reach, and move throughout the facility.
- Ability to lift, push, or pull up to 50 pounds occasionally.
- Ability to respond appropriately during emergency or crisis situations.
- Ability to remain calm and effective during crisis situations.
- Strong emotional resilience and professional judgment.
- Ability to balance multiple priorities in a fast-paced treatment environment.
The work you do changes lives. We believe in supporting the people who make that possible.
- ICHRA Health Benefit with Premium Reimbursement
- Dental & Vision Insurance
- Employer-Paid Life Insurance
- Supplemental Insurance Options
- 401(k) Retirement Plan
- Paid Time Off (PTO) and Paid Holidays
- Employee Assistance Program (EAP)
- Professional Development Opportunities
- Leadership Development Programs
- Career Growth & Advancement
- Modern, Recovery-Focused Work Environment
- Supportive Leadership Team
Renewal Falls Recovery Center and Ascension Recovery Services are Equal Opportunity Employers. We are committed to creating an inclusive workplace where all employees are valued and respected. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
