Recovery Coach - Men's Residential Step Down

HealthRIGHT 360; San Francisco (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

HealthRIGHT 360’s 214 Men’s Residential Step Down (MRSD) program in San Francisco seeks a Recovery Coach to assess client needs, support sobriety, and guide clients through the next stage of recovery. The role emphasizes crisis intervention, case management, and maintaining a safe, welcoming environment.

The Recovery Coach will engage clients with individual coaching, record progress, and collaborate with the interdisciplinary team.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• DHCS registration or certification is preferred.
• First Aid and CPR certification within 30 days of employment.
• Valid California Driver’s License and car insurance required.
• Experience with diverse populations and recovery-oriented services is valued.

Responsibilities

• Provides direct services such as intakes, assessment, crisis intervention, and case management as needed.
• Facilitates individual coaching sessions with each caseload client.
• Supports clients in meeting long-term recovery goals.
• Links clients to internal and external resources and follows up on progress.
• Performs house runs to ensure safety and accountability of all clients and facility.
• Conducts crisis intervention and communicates with the treatment team as needed.
• Documents client updates in the facility log daily and performs CPR/First Aid as needed.
• Facilitates community meetings and ensures compliance with facility rules.
• Documents all client updates and incidents daily in the facility log.
• Performs periodic house runs to maintain safety and security of the facility.
• Distributes client money when assigned and ensures medications are securely stored and accounted for.
• Accompanies clients to offsite recovery appointments.
• Attends required trainings and meetings; plans client celebrations and events.
• Recovery staff must be available to work weekends and holidays as needed.
• Collaborates to develop transition plans and progress notes; completes discharge paperwork and required assessments.

Skills

Communication

Crisis intervention

Case management

Client-centered approach

Education

High School Diploma or equivalent

Bachelor’s degree preferred

DHCS registration or certification preferred

First Aid and CPR Certified within 30 days of employment

Valid California Driver’s License and automobile insurance

Job description

JOB SUMMARY

The 214 Men’s Residential Step Down (MRSD) is a program of HealthRIGHT 360 located at Alamo Square neighborhood in San Francisco. It is a 64-bed male transitional housing for individuals that have completed at a minimum of 30 days residential substance use disorder treatment. MRSD provides temporary housing to assist our clients in their next stage of sobriety.

Recovery Coach is responsible for assessing client needs and strengths in support of health and recovery. Through individual coaching with program specific requirements and case management, Recovery Coach assists clients in navigating systems of care while providing a supportive recovery environment. Recovery Coaches are responsible for maintaining and assessing the safety and security of the program and its residents through continued house runs while providing a supportive environment. Through effective communication, Recovery Coaches relay relevant information to other members of the interdisciplinary team and perform crisis intervention as needed. Recovery Coaches ensure that the facility environment is safe and welcoming.

KEY RESPONSIBILITIES

Individual Responsibilities

• Provides direct services such as intakes, assessment, crisis intervention, and case management as needed.
• Responsible for retention and completion of clients, facilitates individual coaching sessions with each caseload client.
• Provides learning experience opportunities and offers support to assist clients in meeting their long-term recovery goals.
• Proactively links clients to both internal and external resources based on their recovery needs and follows up on the progress/status.
• Performs house runs to ensure and maintain accountability of all clients and the safety and security of the facility.
• Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
• The Recovery Coaches documents client updates and incidents in the facility log daily, performs CPR and First Aid as needed, and works weekends and holidays as needed.

Setting Responsibilities

• Facilitates community meetings and ensures compliance with facility rules.
• Performs crisis intervention and communicates with team as unforeseen situations arise.
• The Recovery Coach will document all client updates and facility incidents daily in the facility log.
• Performs periodic house runs to ensure and maintain the safety and security of the facility.
• When assigned the DOT, documents, and accurately distributes client money, ensures client medications are securely stored and properly accounted for and holds facility keys and floater cellular phones.
• As needed, accompanies clients to offsite appointments related to their recovery.
• Attends and completes all required trainings and meetings as assigned by facility manager.
• Plans and facilitates client celebrations and special events.
• Recovery Coaches must be available to work weekends and holidays as needed.

Documentation Responsibilities

• Collaborates with each client and other available internal and external resources to develop transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client.
• Properly documents all individual encounters and completes the discharge paperwork/process and required agency assessments in timely manner.
• Also, maintains accurate records by data entering documentation into various electronic systems for all clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.

And perform other duties as assigned.

QUALIFICATIONS

Education, Credentials, and Experience

• High School Diploma or equivalent, bachelor’s degree preferred.
• Drug and Alcohol registration or certification recognized by Department of Health Care Services (DHCS) preferred.
• First Aid and CPR Certified within 30 days of employment.
• Valid California Driver’s License and automobile insurance.
• Experience working successfully with diverse populations specifically with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.