Recovery Coach in Dallas

Discovery MSO LLC; Dallas (TX); On-site; USD 23,000 - 30,000; Full time

Job summary

Discovery MSO is seeking a Recovery Coach for our Intensive Outpatient Program in Dallas. The role supports clients in a residential setting, maintaining a safe and structured environment and serving as a positive role model on the treatment journey.

Responsibilities include supervising daily activities, documentation in the EMR, crisis support, transportation, and collaboration with clinical staff. Requires HS diploma, CPR/BLS, and ability to pass background checks.

Qualifications

• Empathy and client engagement are essential.
• Strong observation and de-escalation skills required.
• Professional communication with clients and staff.

Responsibilities

• Supervise clients during meals, groups, and activities.
• Conduct room checks, headcounts, and safety rounds.
• Provide emotional support and model boundaries.
• Lead recovery-oriented activities and groups.
• Document observations and incidents clearly in the EMR.
• Report concerns to clinical staff promptly.
• Assist with intakes and discharges and orientation.
• Enforce rules with trauma-informed approach.
• Provide transportation to appointments and services.
• Offer crisis support and escalate as needed.
• Maintain clean, safe, and organized environment.

Skills

Empathy

Client engagement

Observation

De-escalation

Professional communication

Education

High school diploma or equivalent

CPR/BLS certification

Job description

We are looking for a Recovery Coach to join our team at our Intensive Outpatient Program in Dallas!

Job Summary:

The Recovery Coach, also known as a Behavioral Health Technician (BHT), provides essential support and supervision to clients in a residential behavioral health setting. This role helps maintain a safe, structured, and therapeutic environment by monitoring client behavior, assisting with daily routines, and reinforcing recovery-oriented care. Recovery Coaches serve as role models and support systems during clients’ treatment journey.

Essential Duties and Responsibilities:

• Supervise clients during daily activities, including meals, groups, free time, and transportation.
• Conduct regular room checks, headcounts, and safety rounds per facility protocols.
• Provide emotional support and model positive behavior and boundaries.
• Lead or co-facilitate recovery-oriented activities, educational groups, or recreational outings.
• Document observations, incidents, and client interactions clearly and promptly in the EMR.
• Support clinical and nursing staff by reporting behavioral or medical concerns immediately.
• Assist with intakes and discharges, including belongings search and orientation.
• Enforce facility rules and schedules while maintaining a respectful, trauma-informed approach.
• Provide transportation for clients to attend recovery-related appointments, training sessions, step-down programs, and other essential services, ensuring timely and safe travel to support their ongoing care and development.
• Provide crisis intervention support and escalated emergencies to supervisors as needed.
• Maintain a clean, orderly environment and assist with light housekeeping if needed.

Qualifications:

• High school diploma or equivalent required.
• 1 year of experience in residential treatment, mental health, recovery coaching, or similar human services preferred.
• Certification as a Peer Recovery Coach or BHT is a plus but not required.
• CPR/BLS certification required or must be obtained within 30 days of hire.
• Valid driver’s license and clean driving record preferred.
• Must pass background check and drug screening.

Job Type:

Full-time; non-exempt

Pay Range:

$17.79 - $22.00 per hour

Schedule:

• Day Shift: 7:00am - 3:30pm
• Specific schedule availability to be discussed during interviews.
• Empathy and client engagement
• Observation and de-escalation skills
• Structure and consistency
• Professional communication
• Boundaries and confidentiality Work Environment and Physical Requirements:
• Residential treatment environment with high interaction with clients.
• Requires walking, standing, assisting clients physically, and lifting up to 30 lbs.
• Must be comfortable working early mornings, evenings, weekends, or overnight shifts as needed.

Work Environment and Physical Requirements:

• Residential treatment environment with high interaction with clients.
• Requires walking, standing, assisting clients physically, and lifting up to 30 lbs.
• Must be comfortable working early mornings, evenings, weekends, or overnight shifts as needed.

FLSA Classification: This position is Non-Exempt and is eligible for overtime under federal and state wage and hour laws.

About the company:

Discovery MSO is a provider of behavioral health services for adolescents and adults. We are dedicated to serving those in need by clearing pathways to gain access to life-changing addiction recovery services. At Discovery MSO we are committed to providing the highest standard of care for our clients. All our facilities are fully accredited by the Joint Commission and collectively offer the full continuum of care for our clients. We are opening facilities nationwide and searching for positive, hardworking individuals to join our growing company, and who want to make a difference in people’s lives. We are a passionate, results-driven behavioral health group with a program that specializes in behavioral health services for adolescents and adults. We provide accessible, reliable and effective behavioral health treatment options nationwide for any moment, in anyone’s recovery journey. We positively transform the lives of our clients and their families by helping them create safer, healthier and better lives for themselves, their families and their communities. Our values of kindness, innovation, agility and drive are vital to our success, and the success of our clients.