Recovery Coach & Family Support Specialist

Terros Health; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision insurance

401(k) match

Paid time off

Job summary

Terros Health invites applications for a Full-Time Recovery Coach in the Families FIRST program to support families overcoming substance use challenges. The role centers on engagement, mentorship, and skill-building, with outreach across the West Valley, East Valley, and Central Phoenix locations.

As a Recovery Coach, you will guide families through daily living supports, connect them with community resources, and model recovery-focused behaviors while meeting documentation and production

Qualifications

• Compassionate, professional, friendly demeanor and strong time management.
• Experience with outreach, engagement, and coordinating care.
• Ability to document and maintain client records per state licensing and company procedures.

Responsibilities

• Initial outreach within 24 hours of referral to engage the client and provide program information.
• Coordinate care with DCS and other agencies, obtaining written consent and ROI documentation.
• Make follow-up outreach attempts if initial contact is unsuccessful, documenting attempts.
• Complete required documentation in client records and progress notes to meet production metrics.

Skills

Compassionate

Self-starter

Organized

Time management

Job description

Terros Health invites applications for a Full-Time Recovery Coach in the Families FIRST program to support families overcoming substance use challenges. The role centers on engagement, mentorship, and skill-building, with outreach across the West Valley, East Valley, and Central Phoenix locations.

As a Recovery Coach, you will guide families through daily living supports, connect them with community resources, and model recovery-focused behaviors while meeting documentation and production