Recovery Case Manager & Referral Network Builder

MedMark Treatment Centers; Louisville (KY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package incl. 醫

Generous paid time off accrual

Excellent growth and development

Satisfying and rewarding work helping

Job summary

MedMark Treatment Centers in Louisville, KY is seeking a full-time Targeted Case Manager to support counselors and coordinate recovery services for patients. You will assess needs, develop personalized treatment plans, and document progress in EMR to ensure seamless access to care.

The role emphasizes building a broad referral network, complying with HIPAA, and promoting recovery across systems. Excellent communication, organization, and a compassionate approach are essential.

Qualifications

• Bachelor's degree in social work, psychology, or related human services field.
• Certified alcohol and drug counselor with BA/BS per state law (KRS 309.080(2)).
• Complete department-approved case management training within six months of employment.
• Ten hours of continuing education in alcohol and other drug-relevant training annually.
• Excellent customer service and professional public presentation skills, including telephone etiquette.
• Ability to work with a diverse population.
• Understanding of HIPAA, Federal, State & CARF standards & regulations.
• Proficient in basic PC skills, Microsoft Word, Excel, Outlook, etc.
• Strong written and verbal communication and time management skills.
• Satisfactory references and background checks.

Responsibilities

• Assist patients in accessing multiple levels of care and develop individualized treatment plans.
• Document all conversations and services in EMR with accurate notes.
• Maintain patient data and support data extraction for outcome reports.
• Facilitate case management and cross-team collaboration to improve intake and patient health.
• Identify and cultivate relationships within referral networks and professional organizations.
• Attend treatment staffing with prepared reports and ensure HIPAA compliant follow ups.

Skills

Customer service

Time management

Written communication

Interpersonal skills

Organizational skills

HIPAA knowledge

Education

Bachelor’s degree in social work/psychology or human services

Certified alcohol and drug counselor with BA/BS per state law (KRS 309.080(2))

Tools

Microsoft Word

Excel

Outlook

Job description

MedMark Treatment Centers in Louisville, KY is seeking a full-time Targeted Case Manager to support counselors and coordinate recovery services for patients. You will assess needs, develop personalized treatment plans, and document progress in EMR to ensure seamless access to care.

The role emphasizes building a broad referral network, complying with HIPAA, and promoting recovery across systems. Excellent communication, organization, and a compassionate approach are essential.