Recovery Case Manager – Mental Health & SUD Navigator

POWER Recovery; Swissvale (Allegheny County); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Professional development

Job summary

POWER is seeking a Case Manager for Mental Health and Substance Use Disorder to provide comprehensive psychosocial assessments, develop individualized care plans, and coordinate care across inpatient, outpatient, MOUD/MAUD programs, and community providers. The role emphasizes discharge planning, transitions of care, and engagement using motivational interviewing to support recovery.

Primarily onsite with potential for community-based visits, this role requires 2+ years of case management

Qualifications

• Associates or Bachelor's degree in Social Work, Psychology, Counseling, Human Services, or related field preferred, or applicable experience in lieu of degree.
• Minimum of 2 years of experience in case management, preferably in behavioral health or substance use treatment.
• Strong knowledge of mental health and substance use disorders and co-occurring conditions.
• Experience with care planning, discharge planning, and transitions of care.
• Ability to interpret clinical information and apply it to individualized care planning.

Responsibilities

• Conduct comprehensive psychosocial and needs assessments for individuals with mental health and/or substance use disorders.
• Develop, implement, and monitor individualized case management plans focused on clinical outcomes and recovery goals.
• Coordinate care across inpatient, outpatient, MOUD/MAUD programs, and community-based providers.
• Collaborate with interdisciplinary teams to ensure alignment of treatment plans and care interventions.
• Monitor client progress and adjust care plans based on changing needs and circumstances.
• Track and evaluate progress toward established clinical and functional outcomes.
• Utilize data and evidence-based practices to guide interventions and care decisions.
• Identify gaps in treatment and implement corrective actions to improve outcomes.
• Support quality improvement initiatives related to behavioral health and substance use populations.
• Promote recovery-oriented and person-centered approaches to care.
• Lead discharge planning efforts for clients transitioning from inpatient or higher levels of care.
• Coordinate timely access to step-down services, outpatient appointments, peer support, and community resources.
• Arrange post-discharge appointments and support services to reduce readmission and return-to-use risk.
• Conduct follow-up outreach to ensure adherence to discharge and recovery plans.
• Facilitate continuity of care across treatment settings.
• Engage clients using motivational interviewing and recovery-oriented practices.
• Provide education to clients and families regarding treatment options, recovery supports, and return-to-use prevention strategies.
• Identify and address barriers to care, including transportation, housing, financial, and access-related challenges.
• Connect clients with community resources and social service supports.
• Foster therapeutic relationships that encourage engagement and positive outcomes.
• Collaborate with utilization management teams to support appropriate level-of-care determinations.
• Participate in case reviews and multidisciplinary discussions.
• Support medical necessity reviews and continuity-of-care planning.
• Assist with coordination of authorizations and service transitions as applicable.
• Maintain accurate, timely, and compliant case documentation.
• Ensure adherence to organizational, regulatory, and payer requirements.
• Protect client confidentiality in accordance with HIPAA and applicable substance use disorder confidentiality regulations.
• Complete required assessments, reports, and documentation within established timeframes.

Skills

Case management

Care coordination

Discharge planning

Interdisciplinary collaboration

Motivational interviewing

Education

Associates or Bachelor's degree in Social Work, Psychology, Counseling, Human Services, or related field

Job description

POWER is seeking a Case Manager for Mental Health and Substance Use Disorder to provide comprehensive psychosocial assessments, develop individualized care plans, and coordinate care across inpatient, outpatient, MOUD/MAUD programs, and community providers. The role emphasizes discharge planning, transitions of care, and engagement using motivational interviewing to support recovery.

Primarily onsite with potential for community-based visits, this role requires 2+ years of case management