Recovery Care Coordinator – Residential Services

Root Center; New Britain (CT); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Holiday pay

Annual bonus eligibility

Job summary

Root Center for Advanced Recovery seeks a Care Coordinator in New Britain, CT, to promote engagement and retention in treatment and facilitate effective discharge planning to connect clients to the next level of care.

The role offers a comprehensive benefit package including medical, dental, vision, life insurance, short-term disability, retirement contributions, four weeks of paid time off, paid holidays, and loan repayment program eligibility with a 35-hour work week and no on-call

Qualifications

• Bachelor’s Degree in psychology, human services or a related field required.
• One (1) year of relevant experience preferred with sensitivity to work with drug dependent people within the scope of this rehabilitation program.
• Must possess a valid driver’s license and safe/clear driving record.

Responsibilities

• Acts as the primary contact for residents accessing services at the treatment facility.
• Conducts comprehensive assessments of patients’ needs and develops individualized service plans.
• Coordinates referrals to internal and external resources, including treatment programs, support services, and community agencies.
• Advocates for patients to ensure access to needed services and resources.
• Monitors patient progress and adjusts service plans as needed.
• Maintains up-to-date patient records and documentation.
• Collaborates with clinical and medical staff and other service providers to ensure coordinated care.
• Leads or co-facilitates support groups for patients in recovery, providing a safe space for sharing experiences, challenges, and mutual support.
• Ensures patients’ insurance is active and up to date; meets with patients if insurance is going to lapse and completes applications as needed.
• Collects fees and records payments; coordinates accounts receivable and insurance authorization; prepares medical records for admissions; processes client refunds; participates in clinical meetings; handles DMHAS tracking requirements; completes client fee contracts; updates lobby boards; sends late fee letters.

Skills

Valid driver’s license

Education

Bachelor’s Degree in psychology/human services/related field

Job description

Root Center for Advanced Recovery seeks a Care Coordinator in New Britain, CT, to promote engagement and retention in treatment and facilitate effective discharge planning to connect clients to the next level of care.

The role offers a comprehensive benefit package including medical, dental, vision, life insurance, short-term disability, retirement contributions, four weeks of paid time off, paid holidays, and loan repayment program eligibility with a 35-hour work week and no on-call