Residential Service Coordinator Full-Time 40 Hours

Root Center for Advanced Recovery (a trade name of the Hartford Dispensary); New Britain (CT); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Employer-paid life insurance

Short-term disability

Retirement plan with employer contrib.

4 weeks PTO

Paid holidays (incl. birthday)

Professional development funding

Annual bonus eligibility

35-hour work week

NHSC loan repayment programs

Job summary

Root Center for Advanced Recovery in New Britain, CT seeks a Care Coordinator to promote engagement in treatment and coordinate effective discharge planning to connect individuals to the next level of care.

The role offers comprehensive benefits, a 35-hour work week, and eligibility for NHSC loan repayment programs, with hourly compensation ranging from $22.00 to $30.00. Second shift and weekend coverage may be required.

Qualifications

• A Bachelor’s Degree in psychology, human services or a related field required.
• One (1) year of relevant experience preferred with sensitivity to work with drug dependent people within the scope of this rehabilitation program.
• Must possess a valid driver’s license and safe/clear driving record.

Responsibilities

• Acts as the primary point of contact for residents accessing services at the treatment facility.
• Conducts comprehensive assessments of patients’ needs and developing individualized service plans.
• Coordinates referrals to internal and external resources, including treatment programs, support services, and community agencies.
• Advocates for patients to ensure access to needed services and resources.
• Monitors patient progress and adjusts service plans as needed.
• Maintains up to date patient records and documentation.
• Collaborates with clinical and medical staff and other service providers to ensure coordinated care.
• Leads or co-facilitates recovery support groups for patients.
• Monitors insurance status, meets with patients if lapses occur, and assists with applications.
• Collects fees, records payments, and coordinates billing and insurance processes; prepares records for admissions and related tasks.

Education

Bachelor’s Degree in psychology, human services or a related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

New Britain Clinic Full Time Professional New Britain, CT, US

Position Summary

The Care Coordinator promotes engagement and retention in treatment and facilitates an effective discharge plan whereby the individual successfully connects to the next level of care.

We offer a competitive compensation package designed to support your personal and professional well-being, including comprehensive medical, dental, and vision coverage, employer-paid life insurance and short-term disability, a generous retirement plan with employer contributions, four weeks of PTO, paid holidays (including your birthday), professional development funding, annual bonus eligibility, excellent work-life balance with a 35-hour work week and no current on-call responsibilities, and eligibility for multiple NHSC Loan Repayment Programs.

Hourly Rate Range: $22.00 to $30.00

Second Shift and Weekends as needed.

Essential Functions

• Acts as the primary point of contact for residents accessing services at the treatment facility.
• Conducts comprehensive assessments of patients’ needs and developing individualized service plans.
• Coordinates referrals to internal and external resources, including treatment programs, support services, and community agencies.
• Advocates for patients to ensure access to needed services and resources.
• Monitors patient progress and adjusts service plans as needed.
• Maintains up to date patient records and documentation.
• Collaborates with clinical and medical staff and other service providers to ensure coordinated care.
• Leads or co-facilitates support groups for patients in recovery, providing a safe space for sharing experiences, discussing challenges, and offering mutual support.
• Ensures patients’ insurance is active and up to date. Meets with patients if insurance is going to lapse and completes applications as needed.
• Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; electronically prepares medical records for new admissions and accompanying information; processes client refunds; participating in clinical staff meetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late fee letters on a timely basis

Qualifications/Skills Required

A Bachelor’s Degree in psychology, human services or a related field required. One (1) year of relevant experience preferred with sensitivity to work with drug dependent people within the scope of this rehabilitation program. Must possess a valid driver’s license and safe/clear driving record.

EEO Statement:

Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.