Recoveries Investigator

State of South Dakota; Pierre (SD); Presencial; USD 27.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance option

11 paid holidays

Vacation and sick leave

Dental and vision insurance

Retirement benefits

Descripción de la vacante

South Dakota Department of Social Services seeks an articulate Recoveries Investigator to identify improper benefit use and pursue recoveries. You will investigate cases, analyze data, and prepare clear reports in alignment with state and federal regulations.

The role requires independent work, strong organizational skills, and excellent communication with recipients and stakeholders. ORFI operates within a collaborative public-service environment, offering a path for professional growth.

Formación

• Degree and/or work experience in public administration, human services, public health, finance, health care administration, or a related field.
• Knowledge of Department of Social Services programs (TANF, SNAP, Child Care, Energy Assistance, Child Support).
• Ability to gather and analyze data, reason logically, and prepare clear reports.
• Experience with preparing case action plans and using computerized data systems.

Responsabilidades

• Investigate cases to ensure benefits are used appropriately according to regulations.
• Gather and analyze data, prepare concise documentation and reports.
• Coordinate with internal teams and external partners to resolve recoveries and fraud issues.
• Maintain accurate records and contribute to case action plans and decisions.

Conocimientos

Data analysis

Interpersonal skills

Written communication

Organizational skills

Independent work

Educación

Public administration degree or related experience

Herramientas

Information management systems

Descripción del empleo

Job ID: 38364
Agency: Department of Social Services - Finance
Location: Pierre, SD
Salary: $23.56 Hourly, depending on qualifications
Pay Grade: H
Closing Date: Open Until Filled
This is a Full-Time 40 Hours Weekly position with the Department of Social Services. For more information, please visit https://dss.sd.gov/.
The mission of the South Dakota Department of Social Services is strengthening and supporting individuals and families by promoting cost effective and comprehensive services in connection with our partners that foster independent and healthy families.
The Office of Recoveries & Fraud Investigations (ORFI) identifies situations where social services benefit programs were obtained inappropriately and identifies and seeks recovery when the state is owed money if social services program benefits were overpaid due to error, fraud, or if other resources are responsible to pay first. ORFI is seeking an articulate professional who is organized, energetic, motivated, and dependable to fill the role of Recoveries Investigator. The successful candidate will be responsible for investigating cases to ensure that recipients utilize benefits appropriately according to federal and state regulations.

We Are Looking For An Individual Who Is

• a highly motivated and experienced person with a passion for serving the public and displays a high level of effort and commitment towards completing assignments and goals;
• a compassionate individual who listens attentively to others and clearly conveys information and ideas;
• a dependable and organized individual who effectively plans and organizes work activities;
• a person who is dedicated and who will represent the Department of Social Service with integrity and enthusiasm;
• an individual who works cooperatively with others and promotes a friendly work climate in order to achieve shared goals.

The Ideal Candidate Will Have

• a degree and/or work experience in a relevant field such as public administration, human services, public health, finance, health care administration, or a related field.

Knowledge Of

• programs within the Department of Social Services; including Temporary Assistance to Needy Families, SNAP (Supplemental Assistance Nutrition Program), Child Care, Energy Assistance and Child Support;
• investigative techniques and principles (preferred, but not required);
• preparing formal case action plans and reports;
• information management.

Ability To

• establish, build and maintain cooperative and productive relationships internally and externally;
• gather and analyze data, reason logically and accurately, draw valid conclusions based on facts or evidence; and solve problems using common sense, reasoning, and resourcefulness;
• actively listen, elicit needed information, and provide concise information both verbally and in writing;
• obtain information from individuals who are reluctant to give information or who are not communicative;
• prepare clear and concise documentation, reports, and correspondence that reflect relevant facts;
• effectively plan, organize, and prioritize work activities to meet schedules and deadlines;
• read, interpret, and apply pertinent regulations;
• utilize computerized data systems;
• work independently with minimal supervision.

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.

"An Equal Opportunity Employer"