Recoveries Investigator

South Dakota State Government; Pierre (SD); Presencial; USD 27.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid holidays

Retirement benefits

Descripción de la vacante

The South Dakota Department of Social Services, Office of Recoveries & Fraud Investigations (ORFI) seeks a Recoveries Investigator in Pierre to ensure benefits are used appropriately under state and federal rules. The role requires an articulate, organized professional with integrity and public-service motivation.

Responsibilities include gathering data, preparing action plans and reports, interviewing recipients, and coordinating with program staff to document findings.

Formación

• Bachelor's degree or work experience in public administration, human services, public health, finance, health care administration, or related field.
• Knowledge of programs within the Department of Social Services such as TANF, SNAP, Child Care, Energy Assistance and Child Support.
• Ability to prepare clear documentation, reports and correspondence reflecting relevant facts.

Responsabilidades

• Investigate cases to ensure benefits are used appropriately under federal and state regulations.
• Gather and analyze data, draw conclusions, and report findings with supporting evidence.
• Prepare formal case action plans and reports; communicate findings to stakeholders.
• Establish cooperative relationships and work with internal and external partners.
• Read, interpret, and apply relevant regulations; work independently with minimal supervision.

Conocimientos

Investigation techniques

Data gathering

Report writing

Interpersonal skills

Policy knowledge

Educación

Bachelor's degree in public administration or related field

Descripción del empleo

Job ID: 38364

Agency: Department of Social Services - Finance

Location: Pierre, SA Salary: $23.56 Hourly, depending on qualifications

Pay Grade: H

Closing Date: Open Until Filled

This is a Full-Time 40 Hours Weekly position with the Department of Social Services. For more information, please visit https://dss.sd.gov/ .

The mission of the South Dakota Department of Social Services is strengthening and supporting individuals and families by promoting cost effective and comprehensive services in connection with our partners that foster independent and healthy families.

The Office of Recoveries & Fraud Investigations (ORFI) identifies situations where social services benefit programs were obtained inappropriately and identifies and seeks recovery when the state is owed money if social services program benefits were overpaid due to error, fraud, or if other resources are responsible to pay first. ORFI is seeking an articulate professional who is organized, energetic, motivated, and dependable to fill the role of Recoveries Investigator. The successful candidate will be responsible for investigating cases to ensure that recipients utilize benefits appropriately according to federal and state regulations.

We are looking for an individual who is:

• a highly motivated and experienced person with a passion for serving the public and displays a high level of effort and commitment towards completing assignments and goals;
• a compassionate individual who listens attentively to others and clearly conveys information and ideas;
• a dependable and organized individual who effectively plans and organizes work activities;
• a person who is dedicated and who will represent the Department of Social Service with integrity and enthusiasm;
• an individual who works cooperatively with others and promotes a friendly work climate in order to achieve shared goals.

The Ideal Candidate Will Have:

• a degree and/or work experience in a relevant field such as public administration, human services, public health, finance, health care administration, or a related field.

Knowledge, Skills, and Abilities to:

Knowledge of:

• programs within the Department of Social Services; including Temporary Assistance to Needy Families, SNAP (Supplemental Assistance Nutrition Program), Child Care, Energy Assistance and Child Support;
• investigative techniques and principles (preferred, but not required);
• preparing formal case action plans and reports;
• information management.

Ability to:

• establish, build and maintain cooperative and productive relationships internally and externally;
• gather and analyze data, reason logically and accurately, draw valid conclusions based on facts or evidence; and solve problems using common sense, reasoning, and resourcefulness;
• actively listen, elicit needed information, and provide concise information both verbally and in writing;
• obtain information from individuals who are reluctant to give information or who are not communicative;
• prepare clear and concise documentation, reports, and correspondence that reflect relevant facts;
• effectively plan, organize, and prioritize work activities to meet schedules and deadlines;
• read, interpret, and apply pertinent regulations;
• utilize computerized data systems;
• work independently with minimal supervision.

This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.

'An Equal Opportunity Employer'