Records & Transcripts Specialist – Flexible Schedule

Elgin Community College; Elgin (IL); On-site; USD 49,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Retirement Plans

Tuition Reimbursement

Professional Development/Expense

EAP

Sick Banks

Job summary

Elgin Community College seeks a Records Specialist to oversee online grading, manage transcript processing, and support enrollment verification. The role emphasizes accuracy, FERPA compliance, and collaboration with Admissions, Registration, and health professions teams.

You will process grade reports, assist with graduation activities, and provide frontline guidance to students and faculty while maintaining confidentiality and meeting deadlines in a diverse college environment.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• Good knowledge of higher education structure, accreditations, and institution types.
• Strong ability to collaborate with cross-functional teams.

Responsibilities

• Oversee the online grading process; advise faculty on usage and policy changes.
• Manage graduation processing, evaluation, certification, and ceremonies.
• Assist students with records questions via in person, phone, email, or chat; resolve issues.

Skills

Bachelor's degree or equivalence

Higher education knowledge

Cross-functional collaboration

Course equivalencies research

Verbal and written communication

MS Office Suite

Organization and deadlines

Customer service

Tech support for varying skill levels

Interpersonal skills with diverse pop.

Proficient PC/software use

Flexible schedule (evenings/weekends)

Education

Bachelor's degree (BA/BS) from four-year college or university

Tools

Microsoft Office Suite

AccessEcc online grading system

Job description

Elgin Community College seeks a Records Specialist to oversee online grading, manage transcript processing, and support enrollment verification. The role emphasizes accuracy, FERPA compliance, and collaboration with Admissions, Registration, and health professions teams.

You will process grade reports, assist with graduation activities, and provide frontline guidance to students and faculty while maintaining confidentiality and meeting deadlines in a diverse college environment.