Records Technician

Omniplex; Virginia (MN); On-site; USD 42,000 - 64,000; Full time

Job summary

Omniplex is seeking an entry-level Records Technician to support case research, records analysis, and financial reconciliation in a compliance-driven environment. You will prepare written summaries and reports, manage multiple assignments, and ensure accuracy and confidentiality in handling sensitive information.

The role emphasizes strong written communication, organizational skills, and the ability to meet strict contractual standards while leveraging Microsoft Office and database tools.

Qualifications

• Minimum 2 years professional experience reviewing, analyzing, or summarizing documentation.
• Minimum 2 years in a customer service or client-facing role.
• Strong written communication and ability to produce clear, organized reports.
• Discretion with sensitive information and ability to manage competing priorities.
• Proficiency with Microsoft Office and databases.

Responsibilities

• Conduct case research, prepare written summaries and investigative reports.
• Reconcile petty cash and escrow account transactions; process invoices.
• Maintain organized documentation per internal policies and contract requirements.
• Manage multiple active assignments while meeting deadlines.

Skills

Written communication

Organizational skills

Discretion with sensitive information

Research and reporting

Time management

Customer service

Data handling & databases

Education

High School diploma or GED

Tools

Microsoft Office

Databases

Job description

Overview

Position: Records Technician. This early career position supports case research, records analysis, financial reconciliation, and professional report preparation in a compliance-driven government contracting environment. The role requires strong written communication, sound judgment, and the ability to manage multiple assignments while meeting strict contractual standards. The selected candidate will work with sensitive information and receive regular editorial feedback to ensure accuracy, clarity, and compliance.

Responsibilities

Key responsibilities include the following areas:

• Case Research & Reporting: Conduct research and develop sources to complete assigned case leads; perform detailed record checks and verifications to ensure accuracy and contractual compliance; analyze discrepancies, resolve lead issues, and document findings; prepare clear, well-structured written summaries and investigative reports; revise written work based on editorial review and quality standards.
• Financial & Administrative Support: Prepare and reconcile petty cash and escrow account transactions; process invoices, reconcile monthly credit card statements, and prepare payments for services.
• Documentation & Workflow Management: Maintain organized documentation in accordance with internal policies and contract requirements; manage multiple active assignments at different stages while meeting deadlines; provide additional operational support as needed.
• Physical/Work Environment: May be required to lift and carry items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday.

Qualifications

• U.S. Citizenship.
• Minimum 18 years of age; High School diploma or GED.
• Minimum of 2 years professional experience reviewing, analyzing, or summarizing documentation (any industry).
• Minimum of 2 years in a customer service or client-facing role demonstrating professionalism and responsiveness.
• Strong written communication skills and the ability to produce clear, organized reports.
• Demonstrated ability to manage competing priorities in a deadline-driven environment.
• High level of discretion when handling sensitive or confidential information.
• Strong organizational skills and attention to detail.
• Ability to interpret written procedures and follow structured compliance guidelines.
• Basic mathematical proficiency, including financial reconciliation and simple calculations.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfort working with databases and online research tools.

Preferred Qualifications

• Experience in investigative, legal, compliance, audit, or government-related environments.
• Experience supporting government contracts or working within structured regulatory frameworks.
• Familiarity with researching and navigating law enforcement, court, or archived records databases, including an understanding of jurisdictional distinctions and record accessibility.
• Active Top Secret security clearance.

Important Applicant Instructions

• Provide a tailored resume reflecting relevant experience in records review, research, reporting, and multitasking.
• Submit a writing sample (300 words or fewer) that demonstrates the ability to summarize information clearly and professionally.
• Your writing sample should address: Why you are interested in this role; How your experience has prepared you to manage multiple assignments; Your experience preparing written reports.
• All submitted materials, including the writing sample, must be the applicant’s original work. The use of AI-generated or AI-assisted content is strictly prohibited, as AI tools are not permitted in the performance of this role.
• Applications that do not include all required materials, exceed the stated length limits, or contain significant grammatical or formatting errors will not be considered. Attention to detail will be evaluated as part of the screening process.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet