Records & Privacy Compliance Lead (CPRA/APPEALS)

Golden Gate Regional Center (GGRC); San Rafael (CA); On-site; USD 63,000 - 76,000; Full time

Benefits offered by this job

Medical and Dental benefits

403(b) retirement contribution

Generous paid time off

Job summary

Golden Gate Regional Center seeks an experienced Records and Privacy Compliance Analyst to manage CPRA requests and related records. Under supervision, you will develop policies, coordinate with departments, redact records, and support audits to ensure privacy and regulatory compliance.

Travel within Northern California will be required to service multiple sites. The role emphasizes HIPAA governance, data handling, and strong analytical skills for process improvement.

Qualifications

• Bachelor's degree or higher in public policy, public administration, political science, or a related field.
• Master's degree preferred and Records Manager Certification highly desired.
• Minimum of five years of progressively responsible administrative/analytical experience in program management, policy analysis, or compliance.
• Experience in CPRA or similar public records legislation is highly preferred.
• Familiarity with government operations, transparency laws, and compliance requirements.

Responsibilities

• Serve as the main point of contact for all public records requests.
• Track, analyze, and respond to requests in CPRA compliance and internal policies.
• Coordinate with departments to access and compile records (electronic and physical).
• Redact records and maintain exemption logs.
• Manage high-volume requests professionally and timely.
• Develop, implement, and update records management and privacy policies.
• Maintain HIPAA policies and provide HIPAA training to staff.
• Coordinate appeals processes and support mediation/hearing procedures.
• Maintain confidential files in CPRA and Appeals systems.

Skills

Attention to detail

Analytical thinking

Communication

Time management

Self direction

Initiative

Collaboration/teamwork

Policy development

Discretion

Education

Bachelor's degree in public policy/public administration/political science

Master's degree preferred

Records Manager Certification desired

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Golden Gate Regional Center seeks an experienced Records and Privacy Compliance Analyst to manage CPRA requests and related records. Under supervision, you will develop policies, coordinate with departments, redact records, and support audits to ensure privacy and regulatory compliance.

Travel within Northern California will be required to service multiple sites. The role emphasizes HIPAA governance, data handling, and strong analytical skills for process improvement.