Public Records & Appeals Compliance Lead

Golden Gate Regional Center (GGRC); San Mateo (CA); On-site; USD 63,000 - 76,000; Full time

Job summary

Golden Gate Regional Center (GGRC) is seeking a Records Compliance Specialist to manage CPRA requests and privacy programs. The role focuses on developing and maintaining records policies, processing complex requests, redacting sensitive material, and ensuring HIPAA safeguards across departments in California.

The position requires strong analytical skills, confidentiality, and collaboration. Travel within SF, San Mateo, Marin counties and occasional statewide travel are involved.

Qualifications

• Bachelor's degree in public policy, public administration, political science, or related field; master's preferred.
• Records Manager Certification highly desired.
• Minimum of five years of progressively responsible admin/analytical experience in program management, policy analysis, or compliance.
• Experience responding to CPRA or equivalent public records legislation preferred.
• Familiarity with government operations, transparency laws, and compliance requirements.
• Experience in the regional center system is a plus.

Responsibilities

• Serve as the main point of contact for all public records requests.
• Track, analyze, and respond to requests in CPRA compliance and internal policies.
• Coordinate with departments to access and compile electronic and physical records.
• Redact records and maintain redaction/exemption logs.
• Manage high-volume requests professionally and promptly.
• Develop, implement, and update records management and privacy policies.
• Ensure alignment with federal, state, and local requirements.
• Protect HIPAA policies and provide security training to staff.

Skills

Analytical thinking

Problem solving

Time management

Policy development

Confidentiality and discretion

Collaboration/teamwork

Self direction

Initiative

Education

Bachelor's degree in public policy/public administration/political science

Master's degree preferred

Records Manager Certification highly desired

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Internal records system

Job description

Golden Gate Regional Center (GGRC) is seeking a Records Compliance Specialist to manage CPRA requests and privacy programs. The role focuses on developing and maintaining records policies, processing complex requests, redacting sensitive material, and ensuring HIPAA safeguards across departments in California.

The position requires strong analytical skills, confidentiality, and collaboration. Travel within SF, San Mateo, Marin counties and occasional statewide travel are involved.