CPRA Records & Appeals Administrator

Golden Gate Regional Center; San Mateo (CA); On-site; USD 63,000 - 76,000; Full time

Benefits offered by this job

Medical and Dental benefits

403(b) retirement plan contribution

Job summary

Golden Gate Regional Center seeks an Appeals and Records Administrator to lead CPRA compliance under AB 1147 and support the appeals process. This role handles complex records requests, HIPAA safeguards, and policy development across departments.

The position requires five years of related experience, a public policy or public administration background, and strong analytical, confidentiality, and cross-functional collaboration skills. Local travel within CA is expected.

Qualifications

• Bachelor’s degree in public policy, public administration, political science, or related field; Master’s preferred.
• Records Manager Certification is highly desired.
• Minimum of five (5) years of progressively responsible admin/analytic experience.
• Experience with CPRA or equivalent public records legislation is highly preferred.
• Familiarity with government operations, transparency laws, and compliance requirements.

Responsibilities

• Serve as main point of contact for all public records requests.
• Track, analyze, and respond to requests in CPRA compliance and internal policies.
• Coordinate with departments to access and compile records (electronic and physical).
• Redact records and maintain redaction/exemption logs.
• Manage high-volume requests professionally and timely.
• Develop, implement, and update records management and privacy policies.

Skills

Analytical thinking

Policy development

Confidentiality

Legal knowledge

Project management

Time management

Attention to detail

Communication skills

Collaboration

Initiative

Education

Bachelor’s degree in public policy

Master’s degree preferred

Records Manager Certification

5+ years of admin/analytical experience

CPRA experience preferred

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Golden Gate Regional Center seeks an Appeals and Records Administrator to lead CPRA compliance under AB 1147 and support the appeals process. This role handles complex records requests, HIPAA safeguards, and policy development across departments.

The position requires five years of related experience, a public policy or public administration background, and strong analytical, confidentiality, and cross-functional collaboration skills. Local travel within CA is expected.