Public Records & Appeals Specialist

Golden Gate Regional Center; San Francisco (CA); On-site; USD 63,000 - 76,000; Full time

Job summary

Golden Gate Regional Center is seeking an Appeals and Records Administrator to oversee CPRA requests, HIPAA privacy safeguards, and records management policies. Under supervision, you will analyze, coordinate, and respond to public records requests while supporting the appeals process.

You will drive policy development, maintain procedures, and ensure compliance with federal, state, and local requirements. This role requires cross‑department collaboration and attention to detail.

Qualifications

• Bachelor’s degree in public policy, public administration, political science, or related field.
• Master’s degree preferred.
• Records Manager Certification highly desired.
• Minimum of five (5) years of progressively responsible administrative or analytical experience in program management, policy analysis, or compliance.
• Experience responding to CPRA or equivalent public records legislation is highly preferred.
• Familiarity with government operations, transparency laws, and compliance requirements.
• Experience in the regional center system is a plus.

Responsibilities

• Serve as the main point of contact for CPRA requests and respond in CPRA compliance.
• Develop, implement, and update policies and procedures related to records management and privacy compliance.
• Oversee, coordinate, analyze, and respond to public records requests.
• Provide HIPAA privacy safeguards and HIPAA policy updates.
• Coordinate with departments; prepare for internal audits.
• Travel within SF Bay Area and statewide on occasion.

Skills

Analytical thinking

Policy development

Confidentiality

Legal knowledge

Project management

Time management

Attention to detail

Collaboration

Initiative

Education

Bachelor’s degree in public policy

Master’s degree preferred

Records Manager Certification

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Internal records system

Job description

Golden Gate Regional Center is seeking an Appeals and Records Administrator to oversee CPRA requests, HIPAA privacy safeguards, and records management policies. Under supervision, you will analyze, coordinate, and respond to public records requests while supporting the appeals process.

You will drive policy development, maintain procedures, and ensure compliance with federal, state, and local requirements. This role requires cross‑department collaboration and attention to detail.