Records Management & Training Specialist

CGS Federal (Contact Government Services); Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

401k

Flexible spending account

Paid time off

Job summary

CGS Federal (Contact Government Services) is hiring a Records Management Specialist in Austin, TX, to provide administrative support for a large federal agency initiative. You will manage records, assist end-users, and contribute to training and documentation efforts.

The role emphasizes customer service excellence, strong organizational skills, and adaptability to new software and processes. A college degree is preferred, with comprehensive benefits and growth opportunities offered by CGS.

Qualifications

• Experience in a customer service role with focus on client satisfaction.
• Background in records or data management and retrieval.
• Proficient with Windows and MS Office applications.
• Experience with electronic recordkeeping systems or document management platforms.
• Experience delivering training materials or sessions.

Skills

Customer service

Organizational skills

Tech adaptability

Training delivery

Effective communication

Team collaboration

Education

College Degree

Tools

Microsoft Windows

Microsoft Office Suite

Document management systems

Job description

CGS Federal (Contact Government Services) is hiring a Records Management Specialist in Austin, TX, to provide administrative support for a large federal agency initiative. You will manage records, assist end-users, and contribute to training and documentation efforts.

The role emphasizes customer service excellence, strong organizational skills, and adaptability to new software and processes. A college degree is preferred, with comprehensive benefits and growth opportunities offered by CGS.