Mid-Level Records Management & Training Specialist

CGS Federal (Contact Government Services); Boston (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off and Holidays

Job summary

CGS, the Contact Government Services firm, is seeking a Records Management Specialist to support a large federal initiative. The role emphasizes providing administrative and records management support, with CGS offering a growth‑oriented environment and strong professional development opportunities.

Ideal candidates will excel in customer service, data organization, and training delivery, leveraging Windows and Office tools to manage electronic records and support end users effectively.

Qualifications

• Experience in a customer service role with emphasis on client satisfaction and support.
• Background in records or data management, including organizing, maintaining, and retrieving information efficiently.
• Proficiency with current versions of Microsoft Windows and Microsoft Office Suite.
• Experience with electronic recordkeeping systems or document management platforms.
• Experience in training roles, including designing and delivering training materials.

Skills

Customer Service Excellence

Organizational & Time Management

Adaptability with Technology

Training & Development

Effective Communication

Team-oriented with Independent Drive

Education

College Degree

Tools

Windows OS

Microsoft Office Suite

Electronic Records Systems

Job description

CGS, the Contact Government Services firm, is seeking a Records Management Specialist to support a large federal initiative. The role emphasizes providing administrative and records management support, with CGS offering a growth‑oriented environment and strong professional development opportunities.

Ideal candidates will excel in customer service, data organization, and training delivery, leveraging Windows and Office tools to manage electronic records and support end users effectively.