Records Management Specialist: Training & Customer Support

CGS Federal (Contact Government Services); Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

Paid Time Off and Holidays

Job summary

CGS, also known as Contact Government Services, seeks a Records Management Specialist to provide administrative support for a large federal initiative in the Philadelphia area. The role emphasizes accuracy, organization, and proactive service delivery within a collaborative team environment.

The candidate will manage electronic records, assist end-users, and contribute to the training of colleagues while supporting government innovation and program goals. A college degree is preferred.

Qualifications

• Experience in customer service with focus on client satisfaction.
• Background in records or data management, organizing and retrieving information.
• Proficiency with Microsoft Windows and Microsoft Office Suite.
• Experience with electronic recordkeeping systems or document management platforms.
• Experience delivering training, creating instructional materials.

Skills

Customer service

Organization

Tech adaptability

Training ability

Communication

Teamwork

Education

College Degree

Tools

Microsoft Office Suite

Job description

CGS, also known as Contact Government Services, seeks a Records Management Specialist to provide administrative support for a large federal initiative in the Philadelphia area. The role emphasizes accuracy, organization, and proactive service delivery within a collaborative team environment.

The candidate will manage electronic records, assist end-users, and contribute to the training of colleagues while supporting government innovation and program goals. A college degree is preferred.