Clerical Assistant 3

Commonwealth-of-Pennsylvania; Norristown (Montgomery County); Hybrid; USD 32,000 - 48,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Environmental Protection is seeking a Clerical Assistant 3 in Norristown, PA to support the Waterways and Wetlands, Clean Water, and Safe Drinking Water units. The role emphasizes accuracy, organization, and public service.

You will handle permit processing, record management, communications, document handling, and program support, ensuring data entry quality and timely correspondence.

Qualifications

• One year as Clerical Assistant 2 or equivalent.
• Moderately complex clerical experience.
• Equivalent combination of experience and training.

Responsibilities

• Permit processing: Review permit applications, enter data, and prepare related correspondence.
• Record management: Organize program files, maintain databases, and purge outdated information.
• Communication support: Handle phone inquiries, direct calls, provide environmental information, and forward complaints to staff.
• Document handling: Process mail, type documents, and ensure formatting meets standards.
• Program assistance: Prepare notices, transmit applications, and assist additional programs.
• Quality control: Review folders and data entries for accuracy and compliance.

Skills

Clerical experience

Data entry

Record management

Phone inquiries

Job description

Join the Department of Environmental Protection as a Clerical Assistant 3 and help support important environmental programs! This role gives you the chance to make a positive impact by keeping essential operations running smoothly. You will be part of a team that values accuracy, organization, and public service. Start a rewarding career that helps protect Pennsylvania's natural resources!

This position provides clerical and administrative support for environmental programs in the Waterways and Wetlands, Clean Water, and Safe Drinking Water units. The role helps ensure accurate permit processing, organized records, and reliable communication. As a Clerical Assistant 3, you will perform the following duties:

• Permit Processing: Review permit applications, enter data into required systems, and prepare related correspondence
• Record Management: Organize program files, maintain databases, and purge outdated information when needed
• Communication Support: Handle phone inquiries, direct calls, provide environmental information, and forward complaints to staff
• Document Handling: Process incoming and outgoing mail, type various documents, and ensure formatting meets program standards
• Program Assistance: Prepare notices, transmit applications to partner agencies, and assist additional programs when necessary
• Quality Control: Review permit folders and data entries to ensure accuracy and compliance with established standards

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Norristown. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/testoncefor this posting.
• Your results will be provided via email.