Records Management Specialist II - Digital Records Training

CGS Federal (Contact Government Services); Atlanta (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

Dependent Care

Commuter

Job summary

Contact Government Services (CGS) is seeking a mid-level Records Management Specialist to provide administrative support for a large Federal agency initiative. The role focuses on managing records, supporting end users, and delivering training materials to colleagues.

CGS emphasizes collaboration, growth, and a strong commitment to government innovation. The position involves handling electronic records, maintaining documentation accuracy, and contributing to process improvements.

Qualifications

• Experience in customer service with a focus on client satisfaction.
• Background in records or data management, including organizing, maintaining, and retrieving information efficiently.
• Proficiency in using current versions of Microsoft Windows and related applications (e.g., Microsoft Office Suite).
• Experience with electronic recordkeeping systems or document management platforms.
• Prior experience in training roles, including designing, writing, and facilitating training modules or instructional materials.

Skills

Customer service excellence

Organizational & time management

Adaptability with technology

Training & development capabilities

Effective communication

Team-oriented with independent drive

Education

College Degree

Tools

Microsoft Office Suite

Document management systems

Job description

Contact Government Services (CGS) is seeking a mid-level Records Management Specialist to provide administrative support for a large Federal agency initiative. The role focuses on managing records, supporting end users, and delivering training materials to colleagues.

CGS emphasizes collaboration, growth, and a strong commitment to government innovation. The position involves handling electronic records, maintaining documentation accuracy, and contributing to process improvements.