Records Management Specialist II - Training & Data Expert

Contact Government Services, LLC; Washington; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, dental, and vision

Life Insurance

401k

Flexible Spending Account (HSA/CFSA)

Paid Time Off and observed holidays

Job summary

Contact Government Services, LLC (CGS) is seeking a Records Management Specialist II to support a large Federal agency initiative. This mid-level role focuses on handling and securing records, ensuring accessibility, and delivering accurate documentation across teams.

The ideal candidate has customer service experience, strong organizational skills, and proficiency with Windows and Office. Training responsibilities and collaboration with end-users are emphasized, with opportunities for growth

Qualifications

• Experience in customer service with a focus on client satisfaction.
• Maintaining records, files, and data accurately with strong attention to detail.
• Proficiency with current versions of Microsoft Windows and Office applications.
• Experience with electronic recordkeeping systems or document management platforms.
• Experience delivering training and developing instructional materials.

Responsibilities

• Provide administrative support for a large Federal agency initiative.
• Manage records and document retrieval to support end-users and teams.
• Document procedures and communicate effectively with staff and stakeholders.
• Collaborate with colleagues to improve processes and training materials.

Skills

Customer Service Excellence

Organizational & Time Management

Adaptability with Technology

Training & Development

Effective Communication

Teamwork & Independence

Education

College Degree

Tools

Microsoft Windows

Microsoft Office Suite

Job description

Contact Government Services, LLC (CGS) is seeking a Records Management Specialist II to support a large Federal agency initiative. This mid-level role focuses on handling and securing records, ensuring accessibility, and delivering accurate documentation across teams.

The ideal candidate has customer service experience, strong organizational skills, and proficiency with Windows and Office. Training responsibilities and collaboration with end-users are emphasized, with opportunities for growth