Records Management & Training Specialist

CGS Federal (Contact Government Services); Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off and Holidays

Job summary

A government service provider is seeking a Records Management Specialist to support a Federal agency initiative. Responsibilities include providing quality records management support, delivering training, and facilitating process improvements. Candidates should have strong customer service skills, organizational abilities, and proficiency in relevant technologies. A college degree is preferred. CGS values professional growth and offers a comprehensive benefits package, including health and retirement options.

Qualifications

• Demonstrated ability to provide high-quality customer support and resolve issues promptly.
• Strong attention to detail and organizational skills for managing records systematically.
• Comfortable with electronic records systems and new software.
• Experience in delivering engaging training content.
• Excellent written and verbal communication skills.

Responsibilities

• Collaborate with end-users to provide quality support.
• Maintain and organize records effectively.
• Deliver training materials and help improve processes.

Skills

Customer Service Excellence

Strong Organizational and Time Management Skills

Adaptability with Technology

Training and Development Capabilities

Effective Communication

Team-Oriented with Independent Drive

Education

College Degree

Tools

Microsoft Office Suite

Electronic Recordkeeping Systems

Job description

A government service provider is seeking a Records Management Specialist to support a Federal agency initiative. Responsibilities include providing quality records management support, delivering training, and facilitating process improvements. Candidates should have strong customer service skills, organizational abilities, and proficiency in relevant technologies. A college degree is preferred. CGS values professional growth and offers a comprehensive benefits package, including health and retirement options.