Records Management Specialist II - ECM & Digital Records

TJFACT LLC - Totally Joined for Achieving Collaborative Techniques; Dallas (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Short-Term and Long-Term Disability

Employee Assistance Program (EAP)

Job summary

TJFACT LLC – Totally Joined for Achieving Collaborative Techniques is hiring a Records Management Specialist II for the EPA in Dallas, TX. This onsite role supports records management, enterprise content management, and digitization for centralized Region 6 operations.

The position emphasizes strong training capabilities, customer service, and teamwork, with duties spanning electronic records, documentation, and liaison to customers in a service bureau setting.

Qualifications

• Experience in records or data management.
• Customer service experience.
• Proficiency with Windows 10/11.
• Ability to write training modules.
• Excellent interpersonal and oral communication.
• Team-oriented with ability to work with all levels.
• Public Trust suitability.

Responsibilities

• Support records management program and centers under supervision.
• Provide technical support for record information services.
• Utilize Outlook/Teams and maintain documentation.
• Develop procedures and resolve records management issues.
• Manage electronic records and file plans for EPA Region 6.
• Liaise with customers in a service bureau environment.
• Follow established records concepts and processes.

Skills

Customer service

Interpersonal skills

Oral communication

Teamwork

Training module development

Education

Bachelor's degree (preferred)

Tools

Windows 10/11

Versatile tracking system

Job description

TJFACT LLC – Totally Joined for Achieving Collaborative Techniques is hiring a Records Management Specialist II for the EPA in Dallas, TX. This onsite role supports records management, enterprise content management, and digitization for centralized Region 6 operations.

The position emphasizes strong training capabilities, customer service, and teamwork, with duties spanning electronic records, documentation, and liaison to customers in a service bureau setting.