Records Management Specialist

True North Consultants, Inc.; Detroit (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

True North Consultants, Inc. seeks a Records Management Specialist to join our Information Governance team in a Detroit law firm office. The role focuses on organizing and tracking physical records and managing information according to established standards.

You will support attorneys, legal teams, and staff by processing requests, maintaining accurate onsite files, and contributing to retention and destruction workflows, while helping improve office processes and reporting.

Qualifications

• Bachelor’s degree or equivalent office/legal/records experience.
• Strong MS Office skills: Word, Excel, Outlook, PowerPoint.
• High attention to detail and strong organizational skills.
• Ability to work independently and in a collaborative team.
• Professional communication and customer-service mindset.

Responsibilities

• Maintain accurate records for onsite files, containers, barcodes, and storage locations.
• Track and update information within the firm’s records management system.
• Process requests from attorneys, legal teams, and administrative staff.
• Support physical file transfers related to client matter movement.
• Review, organize, index, and document physical records according to firm standards.
• Assist with records retention, disposition, and destruction workflows.
• Provide activity metrics and reporting related to records management.
• Help support training for office personnel on records and information procedures.
• Work with Information Governance leadership and team members to improve office processes.
• Assist with additional information management projects as needed.

Skills

Professional communication

Customer-service mindset

Detail-oriented

Independent work

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Records management system

Job description

We are recruiting for a Records Management Specialist to support the Information Governance team in a law firm office in Detroit.

This role is a strong fit for someone who is highly organized, detail-oriented, service-minded, and comfortable working with both physical records and information tracking systems. You will help attorneys, legal teams, and administrative staff manage client and firm information according to established processes and compliance standards.

Responsibilities

• Maintain accurate records for onsite files, containers, barcodes, and storage locations

• Track and update information within the firm’s records management system

• Process requests from attorneys, legal teams, and administrative staff

• Support physical file transfers related to client matter movement

• Review, organize, index, and document physical records according to firm standards

• Assist with records retention, disposition, and destruction workflows

• Provide activity metrics and reporting related to records management

• Help support training for office personnel on records and information procedures

• Work with Information Governance leadership and team members to improve office processes

• Assist with additional information management projects as needed

Requirements

• Bachelor’s degree or professional services experience in an office, legal, administrative, or records-related role

• Strong Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint

• Experience with information management, records management, or legal records is preferred

• High attention to detail with strong organizational skills

• Ability to work independently while also supporting a collaborative team environment

• Professional communication skills and a customer-service mindset

• Comfortable working with attorneys, staff, and teams across multiple offices

This is a great opportunity to build or advance a career in legal information management with a well-established professional services team.