Records & Licensing Technician 1 - Recording & Abstracting

Rochester Area Chamber of Commerce; Rochester (MN); Hybrid; USD 34,000 - 56,000; Full time

Benefits offered by this job

Benefits package

Career development opportunities

Job summary

Olmsted County is seeking a passport agent with a focus on customer service, accuracy, and compliance. The role processes passport applications, tax collections, and recording of real estate documents under supervision.

Candidate responsibilities include reviewing IDs, handling sensitive data, and maintaining confidentiality in a diverse, inclusive environment. A pathway for certification within six months is available, with benefits and career development opportunities.

Qualifications

• Associate’s degree in business, administrative assistant or related field.
• OR high school diploma/G.E.D. with two years of relevant experience.
• Regular and reliable attendance and valid driver's license if using county vehicles.

Responsibilities

• Provide customer service and process applications for passport, tax collection, and real estate records.
• Review identification and legal documents and ensure accuracy.
• Support a diverse, respectful, and inclusive workplace.

Skills

Customer service

Attention to detail

Communication

Data entry

Organization

Education

Associate's degree

High School diploma or GED + 2 years experience

Job description

Recognized as one of the best places to work in Southeast Minnesota for three consecutive years, at Olmsted County every role helps to foster a vibrant community where everyone thrives. Our employees are at the heart of everything we do, driving public service excellence and community well-being.

We don’t just offer a job, we offer a career filled with purpose, growth, and fulfillment. Our benefits package ensures your wellbeing, while career advancement opportunities and professional development empower you to reach your full potential.

Join us, and you'll be part of a purpose-driven team where your work truly makes a difference. Together, we build a sustainable, healthy, and welcoming community.

Minimum Qualifications of Education and Experience

Expected starting salary is $24.40 to $32.59. Full salary range is $24.40 - $40.77.

Associate’s degree from an accredited college or university in business, administrative assistant or related field.

OR

High School graduate, G.E.D., or foreign education equivalent to a U.S. High School Diploma and two (2) years of experience in similar position as listed in the work functions.

OR

Combination of education and experience equivalent to two (2) years of experience in a similar position as listed in the work functions.

Regular and reliable attendance is a necessary component of job/position. Individuals required to use County vehicles and equipment must have a valid driver’s license and be free of any major traffic violations for the last three (3) years.

Recognized as one of the best places to work in Southeast Minnesota for three consecutive years, at Olmsted County every role helps to foster a vibrant community where everyone thrives. Our employees are at the heart of everything we do, driving public service excellence and community well-being.

We don’t just offer a job, we offer a career filled with purpose, growth, and fulfillment. Our benefits package ensures your wellbeing, while career advancement opportunities and professional development empower you to reach your full potential.

Join us, and you'll be part of a purpose-driven team where your work truly makes a difference. Together, we build a sustainable, healthy, and welcoming community.

Minimum Qualifications of Education and Experience

Expected starting salary is $24.40 to $32.59. Full salary range is $24.40 - $40.77.

Associate’s degree from an accredited college or university in business, administrative assistant or related field.

OR

High School graduate, G.E.D., or foreign education equivalent to a U.S. High School Diploma and two (2) years of experience in similar position as listed in the work functions.

OR

Combination of education and experience equivalent to two (2) years of experience in a similar position as listed in the work functions.

Regular and reliable attendance is a necessary component of job/position. Individuals required to use County vehicles and equipment must have a valid driver’s license and be free of any major traffic violations for the last three (3) years.

Required Special Qualifications:

Must be able to obtain the necessary certification to meet the federal requirement as a passport agent within six (6) months of employment.

Nature of Work

Under supervision, provide customer service, answers questions and processes applications with great attention to detail for the area of assignment including passports, tax collection, and recording of real estate documents. Reviews identification and legal documents. Supports a diverse, respectful, and inclusive workplace.

Examples of Work

• Processes applications for area of assignment: examples include passports,
• Answers inquiries about policy, regulations and procedures regarding passports, and documents, for the public and representatives of private firms and government agencies
• Answers inquiries about policy, regulations and procedures for the public and representatives of private firms and government agencies
• Prepares, reviews and edits reports, documentation and correspondence
• Greets, assists and directs customers to location of services
• Provides backup support for other functions in the department
• Performs related work as required

Knowledge, Skills and Abilities

• Knowledge of basic office procedures and equipment
• Knowledge of policies, regulations, statutes, procedures, and practices pertaining to the area of specialization
• Knowledge of legal documents and certification and notarization procedures
• Knowledge of data privacy policies, regulations, statutes and practices
• Skill in the use of computers and technology
• Skill in the use of basic business math
• Ability to perform cash transactions with accuracy
• Ability to perform complex clerical takes and make routine decisions
• Ability to maintain the confidentiality of information
• Ability to organize and prioritize daily work tasks while experiencing multiple interruptions
• Ability to establish and maintain effective working relationships with others
• Ability to follow written and verbal instructions
• Ability to communicate effectively both verbally and in writing
• Ability to adapt to changes in tasks and responsibilities
• Ability to work independently as well as within a team

Persons with disabilities: the above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.

Additional Postings available from Olmsted County