Records & Legal Documents Specialist

FirstBank; Nashville (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Jobvite, Inc. in Nashville, TN is seeking a Records Management Specialist to research, prepare, and respond to subpoenas, state and federal requests, and third-party claims on customer funds to prevent liability.

The role requires strong organizational skills, attention to detail, and the ability to work independently while maintaining confidentiality. Responsibilities include reviewing records, processing served documents, entering data into storage portals, and coordinating with internal teams

Qualifications

• High School diploma or GED required.
• Some college preferred.
• Service of Process experience preferred.
• Experience in word processing using Word.
• Exceptional written and verbal communication skills.

Responsibilities

• Research, gather and review records responsive to court orders, subpoenas, and other records requests.
• Process served documents received through mail and electronically.
• Entry of pertinent information relative to served documents into a document storage portal.
• Confidential review of bank files and initiates holds or account restrictions as required.
• Respond to non-wage bank garnishments and levy claims.
• Willingness to learn and maintain knowledge of the bank’s programs (e.g., Silverlake, Xperience and OnBase).
• Coordinate with internal partners to collect and research documents responsive to records request.
• Maintain an accurate legal log of service of process served on the bank.

Skills

Independence

Confidentiality

Communication

Professionalism

Education

High School diploma or GED

Some college

Tools

Microsoft Word

Job description

Jobvite, Inc. in Nashville, TN is seeking a Records Management Specialist to research, prepare, and respond to subpoenas, state and federal requests, and third-party claims on customer funds to prevent liability.

The role requires strong organizational skills, attention to detail, and the ability to work independently while maintaining confidentiality. Responsibilities include reviewing records, processing served documents, entering data into storage portals, and coordinating with internal teams