Legal Support Specialist

Calculated Hire; Nashville (TN); Hybrid; USD 28,000 - 32,000; Full time

Job summary

Calculated Hire is seeking a detail-oriented Legal Support Specialist to join the Office of General Counsel in Nashville, TN on a long-term contract with a hybrid work environment.

You will manage public records requests, ensure TPRA compliance, and coordinate with internal stakeholders to meet statutory deadlines while supporting attorneys with document review and administrative tasks.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and stakeholder management abilities.
• Demonstrated ability to manage multiple priorities while meeting strict deadlines.
• Exceptional organizational and time-management skills.
• Strong reading comprehension and analytical abilities.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and OneDrive.
• Ability to exercise sound judgment and elevate complex matters appropriately.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

• Receive, review, and process public records requests submitted by citizens, organizations, media outlets, and other external stakeholders.
• Ensure compliance with the Tennessee Public Records Act (TPRA) and departmental policies and procedures.
• Monitor and manage statutory response deadlines, including the seven business-day response requirement, and coordinate extension notices as appropriate.
• Route and coordinate requests with appropriate subject matter experts and departmental personnel to gather responsive records.
• Track requests from initiation through completion, maintaining accurate documentation and audit trails.
• Serve as a primary point of contact for public records inquiries, providing clear explanations regarding procedures, timelines, and document availability.
• Communicate professionally and effectively through email, telephone, and written correspondence, maintaining professionalism and discretion in sensitive situations.
• Build positive working relationships with internal staff, legal counsel, and external requestors.
• Assist attorneys and legal staff with records reviews, document organization, and case-related administrative support.
• Review records for responsiveness and assist with document preparation and transmission.
• Coordinate with legal counsel on complex or high-profile records requests requiring additional review or interpretation.
• Support compliance with records retention standards and legal documentation requirements.
• Maintain confidentiality of sensitive information and adhere to all applicable privacy and legal standards.
• Utilize Microsoft OneDrive and other electronic document management tools to securely store, organize, and transmit records.
• Prepare, compile, and distribute large volumes of electronic documents, using Adobe Acrobat or similar software to organize, redact, combine, convert, and manage files.
• Assist with identifying process improvements and technology solutions that enhance efficiency and accuracy.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Organizational skills

Attention to detail

Discretion / confidentiality

Microsoft Office (Outlook, Word, Excel

Education

Associate's or Bachelor's degree (Legal Studies or related)

Tools

Microsoft Office Suite

Adobe Acrobat

OneDrive

Job description

440 Hogan Rd Nashville, TN

Hybrid role

$20 - $23 per hour

Long-Term Contract Assignment (1 year with plans to extend/convert)

About The Role

Our client is seeking a detail-oriented and highly professional Legal Support Specialist to join their Office of General Counsel in Nashville, TN, on a long-term contract basis with a hybrid work environment. This role is critical in managing and processing public records requests in compliance with the Tennessee Public Records Act (TPRA) and departmental policies. As a key liaison between the department and the public, you will ensure requests are handled accurately, professionally, and within statutory deadlines. The position requires strong communication, organizational, and analytical skills, as well as the ability to interpret complex requests, coordinate with internal stakeholders, and maintain confidentiality. The selected contractor will receive approximately 30-60 days of onboarding and training under the supervision of a Staff Attorney. Experience in legal, compliance, or public-sector environments and familiarity with the TPRA are highly valued.

What You'll Do

• Receive, review, and process public records requests submitted by citizens, organizations, media outlets, and other external stakeholders.
• Ensure compliance with the Tennessee Public Records Act (TPRA) and established departmental policies and procedures.
• Monitor and manage statutory response deadlines, including the seven (7) business-day response requirement, and coordinate extension notices as appropriate.
• Route and coordinate requests with appropriate subject matter experts and departmental personnel to gather responsive records.
• Track requests from initiation through completion, maintaining accurate documentation and audit trails.
• Serve as a primary point of contact for public records inquiries, providing clear explanations regarding procedures, timelines, and document availability.
• Communicate professionally and effectively through email, telephone, and written correspondence, maintaining professionalism and discretion in sensitive situations.
• Build positive working relationships with internal staff, legal counsel, and external requestors.
• Assist attorneys and legal staff with records reviews, document organization, and case-related administrative support.
• Review records for responsiveness and assist with document preparation and transmission.
• Coordinate with legal counsel on complex or high-profile records requests requiring additional review or interpretation.
• Support compliance with records retention standards and legal documentation requirements.
• Maintain confidentiality of sensitive information and adhere to all applicable privacy and legal standards.
• Utilize Microsoft OneDrive and other electronic document management tools to securely store, organize, and transmit records.
• Prepare, compile, and distribute large volumes of electronic documents, using Adobe Acrobat or similar software to organize, redact, combine, convert, and manage files.
• Assist with identifying process improvements and technology solutions that enhance efficiency and accuracy.

What You Bring

• Excellent verbal and written communication skills.
• Strong customer service and stakeholder management abilities.
• Demonstrated ability to manage multiple priorities while meeting strict deadlines.
• Exceptional organizational and time-management skills.
• Strong reading comprehension and analytical abilities.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and OneDrive.
• Ability to exercise sound judgment and elevate complex matters appropriately.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Experience working in a professional office environment.
• Prior experience supporting legal, compliance, regulatory, government, or public-sector functions (preferred).
• Familiarity with the Tennessee Public Records Act (TPRA) and related public records processes (preferred).
• Experience reviewing, organizing, or managing legal and regulatory documentation (preferred).
• Proficiency with Adobe Acrobat, including document review and redaction functions (preferred).
• Experience working with statutory deadlines, regulatory requirements, or compliance-driven workflows (preferred).
• Associate's or Bachelor's degree in Legal Studies, Public Administration, Business Administration, Criminal Justice, Political Science, or a related field (preferred).

What's In It For You

• Hybrid work environment with flexibility.
• Comprehensive onboarding and training under the supervision of a Staff Attorney.
• Opportunity to work closely with legal professionals and gain experience in public records and compliance processes.
• Potential for contract extension or conversion to a permanent role.
• Collaborative and supportive team culture.

Disclaimer

Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

Equal Employment Opportunity

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks

Calculated Hire offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.