Records & Information Governance Manager

NERC 2022 LOGO; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

The North American Electric Reliability Corporation (NERC) is seeking a Records Manager to lead the design, implementation, and ongoing maintenance of our document management and records retention policies. This role will oversee policy development and alignment with IT and Legal to ensure compliance and security.

Reporting to the Director of Corporate Risk Management, you will collaborate across departments to enable efficient information governance and data-driven decision making, with remote

Qualifications

• Five to eight years’ experience in corporate records management and retention programs.
• Demonstrated project management experience in deadline-driven environments.
• Bachelor’s degree or higher in Library Science, Business Administration, or related field.
• Extensive experience with SharePoint and Microsoft Office applications.
• Familiarity with legal and regulatory frameworks for document management and retention.
• Ability to tackle issues and work through them collaboratively.
• Ability to motivate people and foster a collaborative environment.
• Experience working with senior management and client relationships.
• Strong verbal and written communication, with analytical and organizational skills.

Responsibilities

• Lead the design, implementation, and maintenance of document management and records retention policies and procedures.
• Collaborate with IT to deploy supporting technology and with Legal to ensure policy compliance.
• Align information management with organizational goals and performance needs.
• Partner with Enterprise Risk Management to address evolving information needs and promote a data-driven culture.
• Develop and maintain clear document management processes, guidelines, and best practices.
• Identify potential cybersecurity risks and preventive controls to protect data.
• Regularly review program effectiveness and identify improvement opportunities.
• Coordinate with Communications and Training to educate and inform staff about the program.
• Coordinate with HR and Training to ensure ongoing education on policies and procedures.

Skills

Project management

Communication

Collaboration

Leadership

Problem solving

Education

Bachelor’s degree in Library Science, Business Administration, or related field

Tools

SharePoint

Microsoft Office

Job description

The North American Electric Reliability Corporation (NERC) is seeking a Records Manager to lead the design, implementation, and ongoing maintenance of our document management and records retention policies. This role will oversee policy development and alignment with IT and Legal to ensure compliance and security.

Reporting to the Director of Corporate Risk Management, you will collaborate across departments to enable efficient information governance and data-driven decision making, with remote