Records-Focused Program Support Technician

Virginia Department of Corrections; Virginia (MN); On-site; USD 39,000 - 55,000; Full time

Job summary

Virginia Department of Corrections is seeking a Program Support Technician (Records) at State Farm Correctional Center #00236 to provide administrative and programmatic support for the unit and agency mission.

Responsibilities include updating and maintaining records, managing files and databases, and handling documentation and telephone inquiries with strong Word/Excel data-entry skills.

Qualifications

• Research and analyze data to reach conclusions and prepare routine reports.
• Skill in Microsoft Office, including Word and Excel, for office support tasks.
• Skill in inputting data into an automated database other than Microsoft Office.
• Ability to prioritize work, meet deadlines, and complete tasks timely.
• Ability to communicate effectively with customers, employees, and others in a courteous manner.
• Recent experience providing customer service and administrative support in a professional office.
• Ability to set up and maintain automated and manual filing systems.

Responsibilities

• Provide administrative and programmatic support to the department in support of the unit and agency mission.
• Update and maintain records, files, and automated databases.
• Prepare copies of relevant documentation, maintain files, email documentation, and answer telephone calls.

Skills

Microsoft Word

Microsoft Excel

Data analysis

Customer service

Office administration

Communication

Tools

Outlook

Access

Publisher

Job description

Virginia Department of Corrections is seeking a Program Support Technician (Records) at State Farm Correctional Center #00236 to provide administrative and programmatic support for the unit and agency mission.

Responsibilities include updating and maintaining records, managing files and databases, and handling documentation and telephone inquiries with strong Word/Excel data-entry skills.