Program Support Technician Senior: Offender Management Services #00747

DGS Office of External Affairs; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

The DGS Office of External Affairs is seeking a senior-level administrative professional to support the Virginia Department of Corrections in determining intake status and eligibility for inmates. The role requires detailed review of criminal records and coordination with jail systems at the Richmond headquarters.

Responsibilities include ensuring timely transfer of eligible felons to DOC facilities and applying Virginia procedures for inmate classification, reporting to Central Administration.

Qualifications

• High school diploma or equivalent; prior office experience required.
• Progressive responsibility in criminal justice with knowledge of processes and inmate classification.
• Strong written and verbal communication and ability to meet deadlines.

Responsibilities

• Determine intake status and eligibility for prisoners in state jails.
• Ensure timely transfer of eligible felons to DOC facilities.
• Review criminal records in detail and coordinate with jail systems.
• Apply Virginia criminal justice procedures and inmate classification protocols.

Skills

Independent worker

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

This senior-level administrative role supports the Virginia Department of Corrections by determining intake status and eligibility for prisoners in state jails and ensuring timely transfer of eligible felons to DOC facilities. The position requires detailed review and analysis of criminal records, coordination with jail systems, and knowledge of Virginia criminal justice procedures and inmate classification protocols. The role is based at DOC Headquarters in Richmond and reports to Central Administration.

Key qualifications

• High school diploma or equivalent and prior office experience
• Progressive responsibility in criminal justice field with knowledge of criminal justice processes and inmate classification
• Proficiency in Microsoft Word and Excel with ability to perform detailed criminal record analysis
• Demonstrated ability to collect, organize information, and process high-volume work while meeting deadlines
• Ability to work independently with minimal supervision and strong verbal and written communication skills
• Prior experience with inmate intake from jails and familiarity with Virginia CORIS preferred