Records & Documentation Specialist

Fulton County; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Fulton County's Department of Public Works in Alpharetta, GA invites applications for an administrative/support position. The role focuses on frontline customer service, clerical duties, and data entry to support daily operations.

The successful candidate will handle information requests, process documents, maintain filing systems, and coordinate with staff and external partners, ensuring compliance with county policies and procedures.

Qualifications

• Associate's Degree in Business or related field plus two years of experience in customer service, administrative or clerical work, or equivalent.
• Must possess and maintain a valid Georgia driver's license.
• Proficiency in applying department policies and procedures.

Responsibilities

• Provides information or assistance regarding department services, forms, procedures, fees, or other issues.
• Processes documentation such as contracts, time sheets, and reports within designated timeframes.
• Maintains filing system and records; scans and shreds confidential documents as required.
• Distributes documentation between staff and external parties.
• Operates office equipment and computer systems for data entry and reporting.
• Coordinates with supervisor and colleagues to resolve issues.

Skills

Customer service

Administrative support

Clerical work

Data entry

Communication skills

Education

Associate's Degree in Business or related field

Tools

Word processing

Spreadsheet

Database

Presentation

Email

Job description

Fulton County's Department of Public Works in Alpharetta, GA invites applications for an administrative/support position. The role focuses on frontline customer service, clerical duties, and data entry to support daily operations.

The successful candidate will handle information requests, process documents, maintain filing systems, and coordinate with staff and external partners, ensuring compliance with county policies and procedures.