Administrative Records & Documentation Specialist

Fulton County; Alpharetta (GA); On-site; USD 35,000 - 52,000; Full time

Job summary

Fulton County in Alpharetta is seeking an Administrative Clerk to provide essential clerical support in the Department of Public Works.

Responsibilities include handling customer service in person, by phone, or by mail; processing a variety of department documents; maintaining file systems; and distributing information within the department and to external agencies. This role requires a valid Georgia driver’s license and a related associate degree with experience.

Qualifications

• Associate's Degree in Business or related field plus two years of experience in customer service, administrative or clerical work or related field, or any equivalent combination of education, training, and experience.

Responsibilities

• Performs customer service functions in person, by telephone, or by mail and provides information or assistance regarding department services, forms, procedures, fees, or other issues; responds to routine questions and complaints; researches problems and initiates problem resolution.
• Processes documentation associated with department operations within designated timeframes; receives, reviews, records, types, and distributes documentation; enters data into computer systems; logs and maintains records; prepares reports.
• Maintains file systems, organizes documentation, retrieves/replaces files, scans records, and ensures records retention guidelines are followed.
• Distributes documentation between department/staff and external individuals/agencies; operates fax, mail, and distribution of forms and reports.
• Researches and monitors administrative data; compiles data, summarizes it, and prepares reports; conducts basic data analysis as needed.

Skills

Customer service

Administrative duties

Clerical skills

Education

Associate's Degree in Business or related field

Job description

Fulton County in Alpharetta is seeking an Administrative Clerk to provide essential clerical support in the Department of Public Works.

Responsibilities include handling customer service in person, by phone, or by mail; processing a variety of department documents; maintaining file systems; and distributing information within the department and to external agencies. This role requires a valid Georgia driver’s license and a related associate degree with experience.