Records Coordinator

Goggans Associates of North Carolina PC; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life insur

Short and long-term disability

401(k) plan

2 weeks paid time off in your first y

Paid holidays

Discounts on braces and clear aligners

Job summary

Smile Doctors in Charlotte, NC is seeking a Records Coordinator to join our growing orthodontic team. You will welcome new patients, obtain records, and help maintain an on-time patient workflow.

You will coordinate clinical records requests, support scheduling, ensure regulatory compliance, and assist in preparing equipment while cross-training to support multiple roles within the clinic.

Qualifications

• High School Diploma or equivalent required.
• Previous dental clinical experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Welcomes new patients and obtains orthodontic records.
• Responsible for maintaining an on time patient workflow.
• Provides direction on scheduling and next patient.
• G nurtures new patients and family with clinic layout information.
• Captures X-rays, photographs and scans.
• Relays patient information to treatment coordinators and doctors.
• Coordinates clinical records requests and manages treatment flow.
• Maintains compliance with State, Federal, and other regulations.
• May clean, sterilize, and prepare equipment.
• May cross train to support multiple roles within the clinic.

Skills

Patient relations

Communication

Active listening

Education

High School Diploma or equivalent

Job description

Looking for a career that makes you smile? We’re seeking a Records Coordinator to join our growing team.

How you’ll make us better:

• Welcomes new patients and obtains orthodontic records.
• Responsible for maintaining an on time patient workflow.
• Provides direction in terms of following schedule or seeing the next available patient.
• Greets new patients and family members
• Familiarizes new patients and family with clinic layout
• Captures X-rays, photographs and scans
• Relays new patient information to treatment coordinator(s) and doctors
• Coordinates clinical records requests
• Manages patient treatment flow and scheduling
• Maintains strict compliance with State, Federal, and other regulations
• Performs after care communication
• May clean, sterilize, and prepare the equipment
• May cross train to support multiple roles within the clinic

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Ability to establish and maintain good working relationships with patients and coworkers
• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Prerequisites for success:

• High School Diploma or equivalent required
• Previous dental clinical experience preferred
• Bilingual a plus, but not required

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world‑class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people‑first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles. Smile Doctors is the largest ortho‑focused dental support organization (OSO) in the U.S. As the fastest-growing network of leading orthodontists with more than 560 convenient locations in 36 states, Smile Doctors has a rich history of developing and growing affiliated practices by providing tools and technology that allow orthodontists to focus entirely on patient care. Smile Doctors is the largest network of Diamond Plus Invisalign providers and its affiliated orthodontists are proud members of the American Association of Orthodontists, American Dental Association, and host for the Lecture Center for Orthodontic Excellence. Smile Doctors' mission is to create confident smiles that inspire the best in patients, each other, and the communities they serve.