Records Coordinator

Goggans Associates of North Carolina PC; Huntersville (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life

Short and long-term disability

401(k) plan

2 weeks paid time off

Discounts on braces and aligners

Job summary

Smile Doctors is seeking a Records Coordinator to join their growing team. You will welcome new patients, obtain orthodontic records, and maintain an efficient patient workflow while familiarizing families with the clinic layout.

The ideal candidate will have strong communication and interpersonal skills, a high school diploma or equivalent, and previous dental clinical experience is preferred. Enjoy competitive salary and comprehensive benefits including medical, dental, and paid time off.

Qualifications

• Ability to establish and maintain good working relationships with patients and coworkers.
• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.
• Previous dental clinical experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Welcomes new patients and obtains orthodontic records.
• Responsible for maintaining an on time patient workflow.
• Provides direction in terms of following schedule or seeing the next available patient.
• Greets new patients and family members.
• Familiarizes new patients and family with clinic layout.
• Captures X-rays, photographs and scans.
• Relays new patient information to treatment coordinator(s) and doctors.
• Coordinates clinical records requests.
• Manages patient treatment flow and scheduling.
• Maintains strict compliance with State, Federal, and other regulations.
• Performs after care communication.
• May clean, sterilize, and prepare the equipment.
• May cross train to support multiple roles within the clinic.

Skills

Communication skills

Interpersonal relationships

Listening skills

Education

High School Diploma or equivalent

Job description

Looking for a career that makes you smile? We’re seeking a Records Coordinator to join our growing team.

How you’ll make us better:

• Welcomes new patients and obtains orthodontic records.
• Responsible for maintaining an on time patient workflow.
• Provides direction in terms of following schedule or seeing the next available patient.
• Greets new patients and family members
• Familiarizes new patients and family with clinic layout
• Captures X-rays, photographs and scans
• Relays new patient information to treatment coordinator(s) and doctors
• Coordinates clinical records requests
• Manages patient treatment flow and scheduling
• Maintains strict compliance with State, Federal, and other regulations
• Performs after care communication
• May clean, sterilize, and prepare the equipment
• May cross train to support multiple roles within the clinic

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Ability to establish and maintain good working relationships with patients and coworkers
• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Prerequisites for success:

• High School Diploma or equivalent required
• Previous dental clinical experience preferred
• Bilingual a plus, but not required

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world‑class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people‑first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles. Smile Doctors is the largest ortho‑focused dental support organization (OSO) in the U.S. As the fastest-growing network of leading orthodontists with more than 560 convenient locations in 36 states, Smile Doctors has a rich history of developing and growing affiliated practices by providing tools and technology that allow orthodontists to focus entirely on patient care. Smile Doctors is the largest network of Diamond Plus Invisalign providers and its affiliated orthodontists are proud members of the American Association of Orthodontists, American Dental Association, and host for the Lecture Center for Orthodontic Excellence. Smile Doctors' mission is to create confident smiles that inspire the best in patients, each other, and the communities they serve.