Records Controller

Network Rail; City of Syracuse (NY); Hybride; USD 36 000 - 38 000; Plein temps

Avantages offerts par ce poste

Maternity, paternity and adoptionleave

Flexible/hybrid working arrangements

28 days leave + statutory days

Discounts on station travel

Defined benefit pension

75% off leisure train tickets

Travel loan for tickets

Volunteer leave

Résumé du poste

Network Rail in York invites applicants for a permanent records management role. The position focuses on supervising the records team, controlling data movement, and providing support to authorized personnel across the Records Centre. Flexibility with hybrid working is offered.

The role requires experience in supervising staff, coordinating records workflows, and partnering with contractors. CAD familiarity and knowledge of records systems are desirable, with essential collaboration and

Qualifications

• Experience supervising a team and coordinating work plans.
• Ability to build relationships with contractors and manage expectations.
• Familiarity with records management; CAD experience is a plus.

Responsabilités

• Train and supervise the activities of allocated assistants.
• Make records available to authorised personnel and report on requests.
• Track and control movement of records and electronic data.
• Manage resources to supply information prints, CAD files, and data as required.
• Identify improvements in records centre processes and report on potential non-compliance.
• Liaise with external contractors to advise on records management requirements.
• Provide advice on records management and configuration issues and related systems.
• Forecast records requests to anticipate workload and plan resource needs.

Connaissances

Supervisory experience

Contractor relationships

SLA management

Teamwork

Formation

A Levels or equivalent

Outils

CAD

Records management

Description du poste

About Network Rail...

Join Network Rail - Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments

Who We Are

We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit Evenbreaks Career Hive for advice on accessibility support.

Some Of Our Great Benefits

• We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments
• Flexible/hybrid working arrangements considered
• Generous annual leave up to 28 days plus statutory days (role dependant), with the option to buy/sell days
• Discounts at selected stations with your Network Rail pass
• Defined benefit pension scheme
• 75% off leisure train tickets for you and your dependents (subject to T&Cs)
• Interest-free travel loan for train and car park season tickets
• Volunteer leave to make a positive impact

Plus more....

Vacancy Details

Duration: Permanent

Location: York

Band & Salary: Band 5 £26,970 - £29,035

About The Role

Key Responsibilities

• Train and supervise the activities of allocated assistants.
• To make records available to authorised personnel when required and to investigate the circumstances of requests of records already booked-out or unobtainable and report on the position.
• Track and control the movement of records and electronic data from/to the Record Centre. Monitor the appropriate use of configuration control to amended records and advise on records format.
• Managing a team resource to supply information only prints, source records, Computer Aided Design (CAD) files, and data when required.
• Identify potential areas for improvement to records centre processes and make recommendations. Identify and report any areas of potential non-compliance with the records centre processes.
• Liaise and visit external contractors advising them of records management requirements.
• Provide advice on records management, record centre processes and advice on systems in relation to configuration issues and records format.
• Undertake forecasting of records requests in order to anticipate workload and plan resource requirements

Your Experience And Skills

Think you're who we are looking for?

Essential

What we are looking for

• Ability to build relationships with contractors
• Ability to manage customer expectation and SLAs
• Supervisory experience
• Team working skills

Desirable

• Basic understanding of engineering technology
• CAD experience
• Records management experience
• Educated to "A" Levels or relevant experience

Meet the essential criteria

Additional Information

Interviews to take place Week Commencing 2nd November

Contact

Resourcing Business Partner - [e-mail] If you have any questions or reasonable adjustments.