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Position Description
POSITION TITLE: Records Clerk
DEPARTMENT: Police
DIVISION: Administration
FLSA: Non-Exempt
RETIREMENT: KPERS
EFFECTIVE DATE: October 26, 2015
GENERAL PURPOSE
Performs routine clerical, typing and transcribing duties required in the maintenance of Police Department and/or Animal Control records and reports. Performs duties as general receptionist, answering telephones and dealing with walk-in requests for service by citizens, which may include the handling/assistance of animals. These duties require alertness and accuracy in answering and transferring calls and a courteous and helpful attitude at all times. This position necessitates working with police and criminal history information that requires a high degree of confidentiality.
SUPERVISION RECEIVED
Work is accomplished under the supervision of the Records/Animal Control Supervisor following established procedures and requires some independent judgment.
SUPERVISION EXERCISED
None.
Essential Duties And Responsibilities
- Transcribes police reports, statements and general office correspondence from tape, disks or computerized dictation system, with the use of a word processing system, such as Microsoft Word.
- Enters and retrieves data entries into the in-house, state and national computer systems.
- Makes and distributes copies of reports to officers, courts, prosecutors, attorneys, other law enforcement agencies and the public, according to the laws, procedures and policies regarding dissemination.
- Scans and files report into proper file categories and locations.
- Assists other criminal justice agencies in obtaining police reports, criminal histories and DL printouts.
- Operates copying machine, fax, document scanner, multi-line phone set and other various pieces of office equipment.
- Assists walk-in customers by making copies of police reports, registering bicycles, and other public contact by answering routine non-technical questions; directs other questions to proper persons; graciously receives complaints or routes them to the appropriate division.
- Answers incoming telephone calls and routes calls to appropriate individuals in the Police Department, City Hall and the Justice Center.
- Performs record checks as required, according to law and department rules and procedures.
- Collects and accounts for cash funds and checks generated from providing various services to individuals and agencies.
- May perform other duties as assigned.
PERIPHERAL DUTIES
- May assist with handling, treatment and care of animals at Animal Control.
- Sorts and distributes mail for the Justice Center.
- May help train new employees.
- May serve as a member on various department committees.
Minimum Qualifications
- Must be a US Citizen.
- Graduation from HS or GED equivalent.
- Must not have ever been convicted of a felony.
- Must not have been convicted of a misdemeanor within the last 5 years, except minor traffic related incidents;
- Possess a valid drivers license at time of application (and maintain for duration of employment) and meet insurability standards under fleet insurance policy
- Typing speed of 30 WPM (test administered at Leavenworth Workforce Partnership Center.)
Necessary Knowledge, Skills And Abilities
- Successfully transcribe oral dictation.
- Proficiency with business English, spelling, grammar and punctuation.
- Knowledge of basic arithmetic.
- Knowledge of modern office practices and procedures.
- Ability to transcribe from various dictating devices onto computerized word processing system.
- Ability to deal courteously and tactfully with the general public at all times.
- Ability to develop and maintain effective working relationships with the public, departmental personnel and other city employees.
Special Requirements
- Must successfully pass background investigation and polygraph examination.
- Must be able to attend and p