Records and Document Management Analyst

ManpowerGroup Global, Inc.; Charlotte, Town of Norway (NC, WI); On-site; USD 65,000 - 85,000; Full time

Job summary

ManpowerGroup Global, Inc. is seeking a contractor in Charlotte, NC to support document management and compliance initiatives. This role involves executing document governance activities, managing requests in JIRA, and ensuring compliance across document repositories.

The ideal candidate will have 3–5 years of experience, proficiency in JIRA and Excel, and a strong execution focus. This position offers a contract term of 24 months.

Qualifications

• 3–5 years of experience in document management, records management, or business operations.
• Experience with UAT (test cases, scripts, execution).
• Strong Excel skills for data analysis and reporting.

Responsibilities

• Execute document governance activities, including taxonomy and metadata support.
• Manage intake requests and workflows in JIRA/Confluence.
• Support cleanup of shared drives and non-compliant storage.

Skills

Document management experience

Risk management

Data analysis and reporting

JIRA proficiency

UAT test case execution

Tools

Excel

Documentum

FileNet

JIRA

Job description

W-2 only; no C2C

Location: Charlotte, NC and Des Moines, IA

Contract Term: 24 months

Overview

Seeking a contractor to support document management and records compliance initiatives, including migration and integration of documents from non-compliant to compliant repositories. This role focuses on execution across taxonomy, controls, access management, intake tracking, reporting, and UAT.

Responsibilities

• Execute document governance activities, including taxonomy and metadata support
• Apply record categories and retention rules
• Execute governance tasks (metadata validation, access reviews)
• Manage intake requests and workflows in JIRA/Confluence
• Support reporting
• Write and execute UAT test cases and scripts
• Support cleanup of shared drives and non-compliant storage
• Other duties as needed

Qualifications

• 3–5 years of experience in document management, records management, business operations, or risk
• Experience with UAT (test cases, scripts, execution)
• Experience using JIRA or similar workflow tools
• Familiarity with document/records platforms (e.g., Documentum, FileNet)
• Strong Excel skills (data analysis, reporting)

Profile

• Strong execution focus; able to work independently
• Detail-oriented with solid organization skills
• Able to manage multiple priorities and meet deadlines
• Clear communicator; escalates issues early