Reconstruction Project Lead & Estimator

IICRC; Tuscaloosa (AL); Presencial; USD 70 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Home office stipend

Paid time off

Training & development

Vision insurance

Bonus based on performance

Company car

Dental insurance

Flexible schedule

Opportunity for advancement

Resumo da oferta

SERVPRO is seeking a Reconstruction Project Manager to lead front-line reconstruction opportunities after mitigation handoff. You will develop scope, coordinate with homeowners and adjusters, and ensure accurate estimates from site to final invoicing.

This role requires strong construction knowledge, Xactimate proficiency, and excellent communication. You will inspect sites, document conditions, and manage supplements, while coordinating with production to maintain schedule and quality.

Qualificações

• Strong construction background and ability to speak credibly about building trades.
• Insurance restoration experience with ability to assess a loss and scope work back to pre-loss condition.
• Ability to read and interpret Xactimate scopes of work; prior estimating exposure is required.
• Experience with DocuSketch, Matterport, or comparable 3D documentation tools.
• Ability to communicate professionally and confidently with homeowners, adjusters, and internal team members.
• Valid driver's license and acceptable motor vehicle record.
• Comfortable working on ladders, roofs, in crawlspaces, and in damaged or partially demolished environments.
• Physically able to lift, climb, inspect, and document job sites as needed.

Responsabilidades

• Receive reconstruction opportunities after mitigation handoff and prioritize assigned leads based on urgency, service level requirements, and conversion potential.
• Respond to residential and light commercial losses, including rotating on-call responsibility for after-hours opportunities when assigned.
• Act as the front-line sales representative for the reconstruction team on losses ranging from small repairs to large-loss opportunities.
• Perform site inspections to assess damage, identify the work required to restore the property to pre-loss condition, and gather the documentation needed to support the scope of work.
• Capture complete field documentation, including photos, measurements, moisture or environmental notes, 3D scans or DocuSketch documentation, sketches or floor plans, scope notes, code or like-kind considerations, contents or pack-out flags, and any asbestos, lead, or safety concerns.
• Provide detailed scope information to the estimating team and review the resulting estimate for accuracy, completeness, and alignment with carrier requirements before submission.
• Communicate directly with homeowners and insurance adjusters to explain the SERVPRO reconstruction process, set expectations, obtain approvals, and keep the opportunity moving.
• Walk the customer through the approved insurance scope and clearly document exclusions, upgrades, customer responsibility items, and out-of-pocket costs.
• Obtain signed contracts, authorizations, and other required job-start documents in accordance with company policy.
• Discuss deductible obligations, payment terms, and customer-approved upgrades before handoff to production.
• Own all scope changes, supplements, and estimate revisions from sale through final invoicing, coordinating with production when field conditions require additions or changes.
• Determine when an assigned lead is not a fit for the business and either decline or elevate it in accordance with company standards.
• This role owns the customer, adjuster, scope, and estimate side of the reconstruction process.
• Daily production execution, scheduling, subcontractor management, materials coordination, workmanship oversight, punch-list management, and final completion are owned by the Superintendent.
• The Reconstruction Project Manager re-engages after handoff when revised scope, supplements, concealed damage, carrier changes, or customer-approved additions require estimate updates or approval support.

Conhecimentos

Construction knowledge

Insurance restoration

Xactimate reading

3D documentation tools

Professional communication

Valid driver's license

Physical stamina

Team collaboration

Ferramentas

Xactimate

DocuSketch

Matterport

Gmail/Excel

Descrição da oferta de emprego

SERVPRO is seeking a Reconstruction Project Manager to lead front-line reconstruction opportunities after mitigation handoff. You will develop scope, coordinate with homeowners and adjusters, and ensure accurate estimates from site to final invoicing.

This role requires strong construction knowledge, Xactimate proficiency, and excellent communication. You will inspect sites, document conditions, and manage supplements, while coordinating with production to maintain schedule and quality.