Restoration Project Lead: From Mitigation to Reconstruction

ServiceMaster Restore®; Crystal River (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Career development

Job summary

ServiceMaster Restore is seeking a motivated Restoration Project Manager to oversee projects from emergency mitigation through final reconstruction. This dual role combines mitigation oversight with coordinating subcontractors, budgets, schedules, and customer communication.

You’ll lead projects, maintain timelines, review estimates in Xactimate, and ensure quality while guiding homeowners, carriers, and TPAs.

Qualifications

• Experience in restoration, construction, insurance claims, or project management.
• Understanding of residential construction and property restoration.
• Xactimate experience is strongly preferred.
• Experience with mitigation, reconstruction, or insurance restoration is highly desirable.
• Strong communication, organization, and leadership skills.
• Ability to manage multiple projects in a fast-paced environment.
• Valid driver’s license with a clean driving record.

Responsibilities

• Serve as the primary point of contact with customers throughout the restoration process.
• Provide oversight of mitigation projects, ensuring documentation, dry logs, and project progress are accurate before reconstruction begins.
• Coordinate subcontractors, suppliers, permits, inspections, and project schedules during reconstruction.
• Review project estimates, budgets, and supplements using Xactimate.
• Communicate with homeowners, insurance carriers, adjusters, and Third-Party Administrators (TPAs).
• Perform routine job site visits to ensure quality, schedule adherence, and customer satisfaction.
• Partner with a dedicated ServiceMaster Administrative Coordinator for scheduling, technician coordination, documentation, and customer communication.
• Lead projects from initial loss through final walkthrough and completion.

Skills

Communication

Organization

Leadership

Customer service

Tools

Xactimate

Job description

ServiceMaster Restore is seeking a motivated Restoration Project Manager to oversee projects from emergency mitigation through final reconstruction. This dual role combines mitigation oversight with coordinating subcontractors, budgets, schedules, and customer communication.

You’ll lead projects, maintain timelines, review estimates in Xactimate, and ensure quality while guiding homeowners, carriers, and TPAs.