Reconditioning Associate

CarMax Business Services; Gaithersburg (MD); On-site; USD 30,582 - 42,650; Full time

Benefits offered by this job

Paid sick time

Vacation time

Paid holidays

Job summary

CarMax Business Services is looking for an Inventory Associate in Gaithersburg, Maryland. The role involves vehicle maintenance, including receiving and shipping, inventory scanning, and exceptional customer service. Candidates should possess a valid driver's license and be able to lift up to 50 lbs. The position offers an hourly rate between $22.20 and $30.96, along with benefits such as paid sick time, holiday pay, and vacation.

Qualifications

• Current driver’s license and meets CarMax DSEPS standards.
• Ability to safely lift up to 50 lbs.
• Complete assigned training and certifications.

Responsibilities

• Execute processes as defined by work instructions or standardized work.
• Provide outstanding customer service to both internal and external customers.
• Ensure daily lot maintenance and security of display areas.

Skills

Ability to read and interpret data

Customer service skills

Team participation

Education

High School diploma or equivalent work experience

Job description

Location

16411 Shady Grove Road, Gaithersburg, Maryland, 20877

General Summary

Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service.

Principle Duties & Responsibilities

• Execute processes as defined by work instructions and/or standardized work
• Participate in problem‑solving and continuous improvement activities with team
• Participate in training of new associates with guidance of Inventory Associate II and/or the Manager
• Provide outstanding customer service to both internal and external customers
• Ensure daily lot maintenance and security of the display areas and work‑in‑progress zones
• Secure and receive vehicles that are shipped to CarMax
• Prep vehicle and title packets for shipping to other locations
• Complete scanning of vehicles to ensure accurate product status
• Complete wash and vacuums for customer returns and loaner vehicles
• Complete front‑lot wash
• Perform Photo Station process
• Drive vehicles on and off lot for repairs/storage
• Provide support to Auctions (if applicable)
• Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards
• Complete duties as assigned by Flow Inventory Associate IVs and Managers

Minimum Qualifications / Requirements

• Current driver’s license and meet the CarMax DSEPS standards
• Ability to read, interpret, and transcribe data in order to maintain accurate records
• High School diploma or equivalent work experience preferred
• Ability to execute processes as defined by work instructions and/or standardized work
• Complete Inventory Associate Workstation Certifications & Assigned Workday Learnings
• Ability to safely lift up to 50 lbs

Working Conditions

• Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions
• Flexible work hours, with shifts that may include nights, weekends, and holidays
• Requires walking or standing for extended periods of time in a high‑energy, fast‑paced working environment
• Wears CarMax clothing acquired through the company at all times while working in the store
• Follow all CarMax, OSHA, and EPA standards, including the use of Personal Protective Equipment, and proper waste disposal in required areas
• Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance

Job Compensation

Hourly rate: $22.20 – $30.96

Benefits

• Earn up to 48 hours of sick time per year accrued on a per‑pay‑period basis and between 80 and 200 hours of vacation time after a 90‑day waiting period depending on years of continuous service with the Company
• Receive 8 hours’ pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If an Associate works on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay
• Associates considered full‑time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc., subject to manager approval

Equal Opportunity Statement

CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at‑will, and therefore can be terminated, with or without cause, at any time, at the option of the associate or CarMax.