Auction Services Associate

CarMax Business Services; Rossville (MD); On-site; USD 22,041 - 46,700; Full time

Benefits offered by this job

Paid sick time

Vacation time

Paid holidays

Job summary

CarMax Business Services is seeking an Auction Services Associate in Rossville, Maryland. This role involves zone maintenance, vehicle preparation, and customer service. Responsibilities include ensuring the security of inventory, participating in auction support, and assisting customers using a shuttle van. Candidates should have a high school diploma and the ability to manage inventory in a fast-paced environment. The position offers a competitive hourly rate ranging from $16.00 to $33.90, along with benefits such as paid sick time and holidays.

Qualifications

• Ability to read, interpret, and transcribe data to maintain accurate records.
• Strong ability to multitask in a high-energy, fast-paced working environment.
• Willingness to acquire knowledge of wholesale and inventory operating procedures.

Responsibilities

• Ensure daily maintenance and security of inventory and vehicle parking areas.
• Maintain documentation of incoming and outgoing inventory.
• Participate actively in auction support.

Skills

Inventory management

Customer service

Multitasking

Education

High-school degree or equivalent work experience

Job description

General Summary:

Under general supervision, the Auction Services Associate is responsible for zone maintenance, vehicle preparation, vehicle receiving, inventory scanning, reconciliation, final quality of saleable inventory, vehicle movement (both on and off‑lot), asset protection, and providing exceptional service to internal and external customers.

Principle Duties and Responsibilities:

• Ensure daily maintenance and security of inventory and vehicle parking areas
• Maintain and document the transfer of incoming and outgoing inventory that is processed through shipping and receiving
• Participate in auction support
• Deliver and retrieve vehicles from off‑site vendors
• Assist with training new associates
• Adhere to standardized work processes
• Maintain a clean and safe work environment
• Take customers to and from destinations using shuttle van
• Complete daily scanning and reconciliation of the vehicle inventory
• Perform wholesale reconditioning process
• Assist in selling wholesale inventory using auction systems and simulcast platforms
• After certification, participate in gas reclamation process
• Monitor transportation of incoming inventory from satellite locations
• Provide outstanding customer service to internal and external customers at all times
• Assist in other duties as assigned

Job Specifications:

• Ability to read, interpret, and transcribe data to maintain accurate records
• Successfully work with associates of other departments within the geographic location
• Ability to multitask in a high‑energy, fast‑paced working environment
• Strong inventory management capabilities
• Willingness to acquire knowledge of wholesale and inventory operating procedures
• Complete CarMax provided training
• High‑school degree or equivalent work experience, preferred

Working Conditions:

• Wear CarMax clothing acquired through the company at all times in the store
• Ability to lift up to 50 lbs (products weighing more than 50 lbs may be handled by more than one person and/or with mechanical assistance)
• Flexible work hours with shifts that may include nights, weekends, and holidays
• Ability to work in both an office and outdoor environment; this may include working in noisy and/or inclement weather conditions at times
• Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at‑will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at‑will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at‑will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Compensation and Benefits:

The hourly rate for this position is: $16.00 – $33.90

Benefits:

Except as otherwise required by state law, CarMax associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full‑time hourly or commission/incentive eligible:

• Up to 48 hours of sick time per year accrued on a per pay period basis and, depending on years of continuous service, between 80 hours and 200 hours of vacation time after a 90‑day waiting period.
• Pay for 8 hours for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an associate works on a scheduled holiday due to business need, they are eligible for holiday premium pay.

Full‑time salaried associates are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc., subject to manager approval.

For more details about benefits, please visit the CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.