Reconciliation Specialist

LanceSoft, Inc.; Somerville (NJ); Hybrid; USD 70,000 - 90,000; Full time

Job summary

LanceSoft, Inc. in New Jersey seeks a hybrid Data Analytics & Supply Chain Specialist. Requires a BA/BS in Finance/Accounting and 2+ years experience; strong Excel skills (vLookup) and SAP BW knowledge are essential.

Onsite Wednesdays in Somerset, NJ with other days at client sites as needed. Role focuses on revenue deductions, customer service, and cross-functional collaboration with accounts, logistics, and finance.

Qualifications

• Bachelor's degree required.
• 2+ years of experience.
• Experience in a highly matrixed, global organization is critical.

Responsibilities

• Revenue reconciliation and account management for customers; investigate deductions/claims.
• Provide superior customer service by building relationships with customers and internal partners.
• Gain in-depth knowledge of customer business practices and internal policies.
• Partner with accounts, reverse distribution, logistics, sales, finance and other stakeholders on complex issues.
• Lead initiatives to minimize deductions and implement process improvements.

Skills

Data Analytics

Supply Chain

Customer Service

Excel (vLookup)

Pivot Tables

Problem Solving

Communication

Finance Knowledge

Deduction Management

Cross-Functional Collaboration

Education

BA/BS in Finance or Accounting

Tools

SAP

Business Warehouse (BW)

Job description

• Role will be HYBRID (3 days onsite), must be onsite every Wednesday in Somerset, NJ; the other 2 days can be at another close Client's location
• Travel will only happen if the worker things it will help with the customer, may not be very often
• Bachelor’s degree is required
• Must have at least 2 years of exp
• Need to have Data Analytics and Supply Chain knowledge
• Should have Customer Service exp
• Logistics exp would be preferred
• Need to have Collections and/or Finance experience
• Exp with Excel is required (for VLookups)
• Need to have working knowledge of Deductions and Claims
• Need to have SAP working experience
• Need to have Finance / Deductions experience
• Need to be able to problem solve, have Data Analytics exp, and will be working with difference business partners

Job Description

• Revenue reconciliation account management for customers, including investigation, analysis and timely resolution of customer deductions/claims.
• Provide superior customer service by building collaborative relationships with external customers and internal business partners.
• Gain in-depth knowledge of our customer business practices and internal policies/requirements.
• Partners with accounts, reverse distribution, logistics, sales, finance and other key stakeholders on complex issue, analysis and development of customer specific action plans.
• Leads initiatives to minimize deductions and implement process improvements that leads to achievement of organizational and individual account goals.
• Utilize process excellence tools & technology to identify account revenue trends.
• Utilize Microsoft applications i.e.(Excel, Power Point, Word) as well as business applications such as: SAP, Business Warehouse, Comet.
• Prepare and effectively present information in various settings and across organizational levels.
• Duties will be carried out in compliance with all company, local, state and federal regulations and guidelines including FDA and DEA.

Requirements:

• College degree required with a BA/BS in Finance, Accounting, Supply Chain, or Business preferred.
• 2+ years of career experience required.
• Experience working in a highly matrixed, global organization is critical for success.

Other skills required:

• Demonstrated strong interpersonal and communication skills
• Excellent organizational, time management, and follow-up skills
• Proficiency level with MS Office Suite including Excel vLookups and pivot tables
• Strong collaboration skills and ability to influence without authority
• Demonstrated analytical and problem-solving experience
• Ability to manage multiple priorities and work independently
• Experience in Customer Service, Accounts Receivable, or Supply Chain related fields of Order Management, Reverse Distribution/Logistics, and/or Distribution
• LEAN/SIX SIGMA / APICS training, certification, or equivalent experience
• Working knowledge of SAP and/or Business Workplace (BW)
• Knowledge of SOX, GCC, and/or GMP requirements
• Finance knowledge and/or work experience preferred in any of the following areas: accounts receivable, deduction management, or collections