Recon Manager

Lithia Motors; Bend (OR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Paid holidays & PTO

Short and long-term disability

Life insurance

401(k) Retirement Plan

Employee stock purchase plan

Lithia Learning Center

Vehicle purchase discounts

Wellness programs

Job summary

Lithia Motors in Bend, OR is hiring a Recon Manager. The role leads used-vehicle reconditioning efforts, coordinating with Sales, Service, and Marketing to ensure timely and high-quality results. You will inspect trades, manage recalls, and oversee costed labor and parts for every vehicle before it goes on the lot.

The position offers a competitive annual pay range, standard benefits, and a schedule Monday–Friday, 8:00am–5:00pm. High attention to detail and strong communication are essential.

Qualifications

• Attention to detail and accuracy in evaluating reconditioning work and costs.
• Strong communication with Sales, Service, and Marketing teams.
• Proficiency in typing and data entry for repair orders and estimates.
• Ability to perform basic calculations for labor and parts pricing.

Responsibilities

• Develop departmental plans, goals, and performance standards with senior managers.
• Document procedures for used vehicle reconditioning.
• Perform intake inspections and estimates for trade-ins and auctions.
• Open recall campaigns using NHTSA resources.
• Ensure 72-hour turnaround from intake to lot placement.
• Break down reconditioning estimates for labor and parts costs.
• Communicate time allocations and financial investments to managers.
• Monitor quality throughout reconditioning and coordinate with departments.
• Describe vehicles for internet postings with Marketing.
• Regularly report productivity and quality results to Sales/Service Managers.

Skills

Attention to detail

Sense of urgency

Excellent communication

Typing

Mathematics

Basic computer skills

Valid driver’s license

Job description

Dealership: L0218 Chevrolet of Bend Chevrolet of Bend

Now Hiring – Recon Manager! Pay: $60,000 - $90,000 annually Schedule: Monday - Friday, 8:00am - 5:00pm

What You'll Do

• Works with the Senior Sales Managers & Service Manager to develop overall departmental plans, goals, departmental practices/processes, and performance standards (i.e. safety requirements on all vehicles retailed, productivity, quality control, workflow processes, turnaround times of 72 hours, etc.).
• Develop and documents applicable procedures for used vehicle reconditioning activities
• Conduct an initial "intake inspection and estimate" of all used vehicle trade-ins and auction purchases to determine the applicable reconditioning efforts to be undertaken.
• Conduct an initial "open recall campaigns" on all vehicles using Home | Safercar -- National Highway Traffic Safety Administration (NHTSA)
• Strive to meet the company standard of turnaround time of 72 hours of vehicles being placed on the lot for sale.
• Break down reconditioning estimates to ensure labor and parts pricing is accurate before any reconditioning is started.
• Ensure you make Service and Sales Managers aware of time allotments, financial investment to be made in the vehicle, and the specific quality expectations.
• Perform quality control checks throughout the reconditioning process and coordinate with the Sales and Service Managers to ensure the vehicle meets the desired corporate safety and quality standard.
• Keep post-sale policy adjustments or after sale work to a minimum.
• Coordinates used vehicle descriptions (i.e., customized comments) and picture-taking for internet postings with the Marketing Department.
• Regularly review and report to the Sales Manager & Service Manager the results of the services provided by all Service Departments, the Detail Department, and outside vendor's productivity and quality results.
• Responsible to know where all vehicles are at all times in the process.
• Supports and encourages a results-driven, values-based, sales and service culture throughout the organization.
• Contributes toward effective team problem solving with other employees and management.
• Consistently demonstrates corporate values; encourages and coaches others to consistently demonstrate corporate values and meet performance expectation.
• Performs other duties as assigned.

What You'll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Typing – ability to type efficiently in order to enter repair orders.
• Mathematics – calculating service costs and counting change.
• Basic computer skills
• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs
• Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.

We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!