Reclectic Department Manager

Urban Outfitters; Cobb (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

PTO

Employee discounts

Retirement savings

Job summary

Urban Outfitters is opening a Reclectic location in Cobb, GA and seeks a Department Manager to lead a team at 615 Ernest West Barrett Parkway. The role focuses on brand representation, store operations, and customer experience in a dynamic retail environment.

You will recruit, coach, and schedule staff while driving sales, inventory control, and visual standards to deliver a compelling in-store experience. Flexibility for nights and weekends is required.

Qualifications

• 3+ years store leadership experience.
• Proven record of hiring and developing great talent.
• Strong understanding of merchant process and how it impacts the business.
• Experience in coaching, counseling, and conflict resolution.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Acts as a brand representative reflecting the company values and collaborates on creating a visual experience for Reclectic customers.
• Supports the Store Manager to elevate store experience through product flow, operations, and visual merchandising.
• Delivers genuine, engaging, and personalized customer experiences and uses feedback to improve interactions.
• Takes an active role in recruiting, hiring, and retaining a diverse and engaged team; ensures onboarding and growth paths.
• Manages staff scheduling and optimizes team availability to meet business needs.
• Leads decisions on product sell-through and store opportunities; maintains payroll compliance and timekeeping.
• Increases store sales through customer service, analytics of key metrics, and stock optimization.
• Maintains a clean, well-organized store and escalates facilities/tech issues when needed.
• Communicates store updates across the team and fosters inclusive, collaborative culture.

Skills

Store leadership

Hiring & development

Merchant process

Coaching & conflict resolution

Flexible hours

Job description

Location

This position is located at 615 Ernest West Barrett Parkway, Cobb, Georgia, 30144 United States

Role Summary

Reclectic is growing and opening a new location in Kennesaw, GA! We are looking for a Department Manager to join this team.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values; collaborates with store leadership on the creation of an engaging visual experience that appeals to the Reclectic customer
• Supports the Store Manager to elevate every aspect of the store experience through optimizing product flow, efficient store operations and visual merchandising to create a compelling atmosphere
• Cultivates a welcoming and inclusive environment by being highly focused on delivering genuine customer experiences that are engaging, efficient, and personalized; interprets customer feedback and team insights to positively improve store interactions

Leadership + Team Management

• Takes an active role in recruiting, hiring, and retaining a diverse and engaged team; takes responsibility for their own development and professional growth
• Provides timely and specific employee feedback to create a culture of action and accountability; facilitates a thorough and thoughtful onboarding for new hires, equitable development paths for all employees, and a focus on employee engagement
• Assesses staff scheduling needs and assists managing team availability, requests off, and identifies employee skill set to create an effective schedule that aligns with business requirements

Visual + Business Operations

• Collaborates with leadership team to assess product sell-through and identify store successes and opportunities; effectively leads an empowered team to make strategic, creative, business-impacting decisions
• Actively holds team accountable to scheduling and timekeeping policy through consistent payroll management
• Increases store sales through a strong level of customer service, business and key metric analysis, and maintaining stock levels to optimize product flow
• Maintains a well-organized, clean and presentable building and champions timely escalation of facilities/maintenance issues/technology issues
• Interprets Home Office direction to impact store’s structure, presentation, and overall productivity to drive store sales. Provides feedback to Store Manager to continuously improve operations.
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Communication + Relationships

• Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives
• Fosters a culture of strong communication and teamwork; stays current and follows through to ensure important store information reaches all levels of the team

Role Qualifications

• Passion for Reclectic brand and concept
• 3+ years store leadership experience
• Proven record of hiring and developing great talent
• Strong understanding of merchant process and ways it impacts the business
• Experience in coaching, counseling, and conflict resolution
• Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $24.00/Hr.

US EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.