Recertification Specialist

Akron Metropolitan Housing Authority; Akron (OH); On-site; USD 54,222,000 - 73,288,000; Full time

Benefits offered by this job

Competitive salary

Ohio Public Employees Retirement

Medical/dental/vision plans

Paid holidays and vacation

Life insurance

Job summary

Akron Metropolitan Housing Authority is seeking a Clerical position in Akron, OH to perform annual and interim recertifications, rent adjustments, and tenant file management. The role requires strong clerical skills and accurate data handling for HUD guidelines.

Responsibilities include interviewing residents, calculating rents, preparing lease documents, and maintaining EIV/tenant records, with travel as needed within developments and collaboration with management.

Qualifications

• High school diploma or equivalent required.
• Rent calculation certification preferred, but must be obtained within 1 year of employment.
• Proficiency with computers required.

Responsibilities

• Conduct annual and interim recertifications and rent changes for public housing tenants.
• Interview residents to gather income and family information and prepare lease documentation.
• Calculate rents using data gathered and manage related paperwork and transcripts.

Skills

clerical experience

data entry

customer service

Education

High school diploma or equivalent

Rent Calculation certification (preferred)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clerical Bargaining Akron, OH, US

Reports to: Recertification Supervisor

FLSA Status: Non-exempt - Clerical Bargaining Unit

New Hire: $22.24 Hourly

AMHA offers a culture devoted to everyone being equally valued, a comprehensive compensation and benefits program including, but not limited to: Competitive salary; Participation in the Ohio Public Employees Retirement System; Excellent medical, free dental and vision plans with minimal out of pocket cost; Basic Life insurance; Fourteen paid holidays; Paid vacation, personal and sick plans.

General Purpose:

Conduct annual recertifications and interim rent changes for public housing tenants in a timely manner in accordance with AMHA/HUD guidelines.

Essential Duties and Responsibilities:

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

65% Travel to the development to conduct accurate annual and interim recertifications and rent changes within established time frames. Interview residents to gather relevant information about income and family composition, prepares and sends-out third party verifications, accurately calculates rents utilizing information obtained from data gathering process, and prepares appropriate and accurate lease documentation. Determine retro rent, calculate the underpayment, and schedule the repayment agreement appointment. Complete all necessary tenant accounting documents and submit for review. Set up repayment agreement, data enter rent charges, and establish month repayment program. Request, track, and follow up on all proposed lease cancellations. Provide all supporting lease cancellation documents to management staff and legal department. Determine EID eligibility and maintain tracking for 100% of all adult members for up to 48 months and complete rent adjustments as required.

20% Review, document, and update all EIV reports while maintaining resident confidentiality. Prepare worksheets and document calculations by hand. Accurately enters all data into computer and on appropriate logs. Maintains accurate and up-to-date resident files, including preparation of and follow up on all final paperwork and filing all paperwork in client files and preparing applicable logs. Log all incoming move in files, audit the new admission, log results, and follow up on all corrections.

10% Provide accurate and timely information to residents regarding reporting requirements, HUD policies and Agency procedures. Respond in a timely manner to resident inquiries, and follows-up to ensure resident problems are resolved. Maintain expert knowledge of applicable AMHA/HUD guidelines. Maintain positive working relationships with service providers and other social service agencies. Represent AMHA in a professional and courteous manner at all times.

Testify at hearings as required.

Conduct home/site visits as required.

Complete resident surveys for other departments as necessary.

Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Demonstrates an ability to multitask, organize, and prioritize effectively; provides excellent customer service to tenants, colleagues at AMHA and other agencies; demonstrates accuracy with data entry and complex calculations. General computer competencies.

Minimum Qualifications, Education and Certifications:

High school diploma or equivalent plus one year clerical and/or bookkeeping experience. Proficiency with computers required. Rent Calculation certification preferred, but required within one (1) year of employment. Must have a valid Ohio Driver's License and be insurable under AMHA.

Physical Requirements.

Physical demands may include kneeling, reaching, pushing, fingering, manipulating, talking, hearing, sitting for extended periods, crouching, standing for extended periods, stooping, walking, lifting up to 10 lbs. and repetitive motion using a keyboard, telephone and calculator. The visual acuity requirements include viewing a computer monitor and extensive reading.

Working Conditions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: