Management Aide - Alpeter/Dickson

Akron-Metropolitan-Housing-Authority; Barberton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

AKRON METROPOLITAN HOUSING AUTHORITY is seeking a Management Aide to assist the Housing Manager with daily operations, record keeping, data collection, and tenant relations at our Barberton development.

The role involves clerical work, routine bookkeeping, lease management, and preparing payroll and reports. A strong customer service orientation and knowledge of basic accounting are required.

Qualifications

• High school diploma (or equivalent) and one year of clerical experience.
• Basic knowledge of bookkeeping procedures.
• Proficiency with word processing and spreadsheet programs.
• Rent Calculation certification preferred but required within one year.

Responsibilities

• Respond to inquiries from tenants and the public, providing information per AMHA policies.
• Print, distribute and close work orders for maintenance requests and assist tenants as needed.
• Perform routine bookkeeping and clerical duties, manage leases, billing and delinquent accounts, and prepare reports.
• Provide guidance to temporary workers and maintenance staff.

Skills

Clerical experience

Bookkeeping

Word processing

Spreadsheets

Customer service

Valid Ohio Driver's License

Education

High school diploma or equivalent

Tools

OnBase

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Management Aide - Alpeter/Dickson

4 days ago Requisition ID: 1726

Job Title: Management Aide - Alpeter/Dickson

Reports to: Property Manager

Date: February, 2026

FLSA Status: Non-exempt - Clerical Bargaining Unit

AMHA offers a culture devoted to everyone being equally valued, a comprehensive compensation and benefits program including, but not limited to: Competitive salary; Participation in the Ohio Public Employees Retirement System; Excellent medical, free dental and vision plans with minimal out of pocket cost; Basic Life insurance; Fourteen paid holidays; Paid vacation, personal and sick plans.

General Purpose:

To assist the Housing Manager in all aspects of the overall operation of the housing development, including record keeping, data collection and recording, bookkeeping, lease-ups, move-outs, inspections, maintaining AMHA policies, and promoting tenant relations.

Essential Duties and Responsibilities:

• Respond to inquiries from current and prospective tenants and the general public, providing information in accordance with AMHA policies and procedures. Must maintain in-depth knowledge of AMHA policies and procedures.
• Print, distribute and close work orders on computers for needed maintenance for units and provide tenants with information and assistance as needed.
• Perform routine bookkeeping and clerical duties at the direction of the Property Manager or Asst. Property Manager. Maintain and originate records concerning leases, billing and delinquent rent accounts, perform routine calculations to check balances, track refunds, rent charges and repair costs. Type eviction letters and other communications to tenants. Maintain Outlook calendar. Maintain and report account records on computer (e.g., vacancy, delinquent report) for use by other staff. Post data concerning vacancies to assist in maintaining occupancy rate. Prepare payroll and verify other personal and confidential information. Enter various data in computer. Prepare reports as required. Maintain files.
• Give appropriate guidance to temporary workers, volunteers, and maintenance personnel.

Ordering supplies

Other duties as assigned.

OnBase

Conduct showings

Pre-lease paperwork

Pest Control notices or other notices to residents.

Building notices (water shut offs, alarm testing etc)

Creating and Maintaining the Key Fob system

Vehicle registration and parking permits

Pet registrations

Minimum Qualifications, Education and Certifications:

High school diploma (or equivalent) and one year of clerical experience and knowledge of basic bookkeeping procedures. Basic knowledge of computer and office equipment. Demonstrated proficiency with word processing and spreadsheet programs. Rent Calculation certification preferred but required within one (1) year of employment. Demonstrated customer service skills required. Must have a valid Ohio Driver’s License and be insurable under AMHA.

Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

Physical demands may include kneeling, reaching, pushing, fingering, manipulating, talking, hearing, sitting for extended periods, crouching, standing for extended periods, stooping, walking, lifting up to 10 lbs. and repetitive motion using a keyboard, telephone and calculator. The visual acuity requirements include viewing a computer monitor and extensive reading.

Working Conditions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

Office environment. May travel between offices and spend workdays at different offices.