Receptionist, Weekends (PRN)

Cypressgrovepostacute; Jackson (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Accident Insurance

Hospitalization plans

Life & AD&D insurance

401(k)

Paid time off

Orientation & training

Job summary

Cypress Grove Post Acute in Jackson, TN is seeking a Receptionist to provide efficient clerical support and serve visitors and residents with professionalism. You will handle calls, greet guests, and manage mail and resident records in alignment with facility policies.

The role requires a High School diploma or equivalent and at least two years of clerical experience, with strong communication, multitasking, and confidentiality skills.

Qualifications

• Must have a High School Diploma or equivalent.
• At least 2 years in a clerical position or completed a secretarial program.
• Strong verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Basic computer proficiency and familiarity with office equipment.
• HIPAA confidentiality required.
• Strong organizational and time-management skills.
• Ability to interact professionally with residents, families, visitors, and staff.

Responsibilities

• Promptly answer all incoming calls with proper etiquette.
• Determine nature of calls and direct to appropriate person/department.
• Greet visitors and direct to office or residents’ rooms.
• Receive, sort, and distribute mail as directed.
• Maintain current file/listing of residents, emergency contacts, and extensions.
• Maintain the check-in/out system and keep daily lists for six months.

Skills

Verbal & written comms

Phone etiquette

Multitasking

HIPAA confidentiality

Organization & time mgmt

Interpersonal skills

Basic computer skills

Office etiquette

Education

High School Diploma or equivalent

Secretarial science program completed

Tools

Microsoft Office

Job description

CYPRESS GROVE POST ACUTE, Jackson, TN, US

3 days ago Requisition ID: 3615

Cypress Grove Post Acute is a skilled nursing and rehabilitation facility in Jackson, Tennessee, offering 170 certified beds. The facility is both Medicare- and Medicaid-certified, providing services such as long-term care, short-term rehabilitation, and specialized support, including dietary planning and therapy.

Why Join us?

At Cypress Grove Post Acute, we are more than just a skilled nursing facility - we are a compassionate team dedicated to providing exceptional care for our residents. When you join us, you become part of a supportive and rewarding environment where your skills make a difference.

Position Overview:

The Receptionistrole is to perform clerical support in an efficient manner in accordance with established policies and procedures, and as directed by your supervisor. The Receptionist interfaces with the public visiting the facility and by telephone, communicates with outside agencies, and ensures that the facility is a positive choice for seniors.

• Promptly answer all incoming calls proper telephone etiquette (professional, creditable, pleasant and sincere).
• Answer telephone, determine nature of call and direct caller to appropriate individual or department.
• Greet visitors, Direct to appropriate office and/or residents’ room.
• Receive, sort and distribute mail as directed.
• Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
• Maintain the resident/visitor check in/out system, and retains daily list for six months.

Qualifications:

• Must possess, as a minimum, a High School Diploma education or its equivalent.
• Must have at least 2-year experience in a clerical position, or successfully completed a secretarial science program from an accredited school/college.
• Strong verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Basic computer proficiency and familiarity with office equipment.
• Ability to maintain confidentiality in compliance with HIPAA.
• Strong organizational and time-management skills.
• Ability to interact with residents, families, visitors, and staff with professionalism and compassion.

For Full Time, What We Offer:

• Medical, Dental, and Vision coverage.
• Additional options like Accident Insurance and Hospitalization plans.
• Life and AD&D insurance included for full-time employees.
• 401(k) retirement savings.
• Paid time off: Vacation, Holidays, and Sick Leave.
• Supportive and collaborative work environment.
• Paid orientation and training programs.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.

Cypress Grove Post Acute is a skilled nursing and rehabilitation facility in Jackson, Tennessee, offering 170 certified beds. The facility is both Medicare- and Medicaid-certified, providing services such as long-term care, short-term rehabilitation, and specialized support, including dietary planning and therapy.

Why Join us?

At Cypress Grove Post Acute, we are more than just a skilled nursing facility - we are a compassionate team dedicated to providing exceptional care for our residents. When you join us, you become part of a supportive and rewarding environment where your skills make a difference.

Position Overview:

The Receptionistrole is to perform clerical support in an efficient manner in accordance with established policies and procedures, and as directed by your supervisor. The Receptionist interfaces with the public visiting the facility and by telephone, communicates with outside agencies, and ensures that the facility is a positive choice for seniors.

• Promptly answer all incoming calls proper telephone etiquette (professional, creditable, pleasant and sincere).
• Answer telephone, determine nature of call and direct caller to appropriate individual or department.
• Greet visitors, Direct to appropriate office and/or residents’ room.
• Receive, sort and distribute mail as directed.
• Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
• Maintain the resident/visitor check in/out system, and retains daily list for six months.

Qualifications:

• Must possess, as a minimum, a High School Diploma education or its equivalent.
• Must have at least 2-year experience in a clerical position, or successfully completed a secretarial science program from an accredited school/college.
• Strong verbal and written communication skills.
• Professional and courteous phone etiquette.
• Ability to multi-task in a fast-paced environment.
• Basic computer proficiency and familiarity with office equipment.
• Ability to maintain confidentiality in compliance with HIPAA.
• Strong organizational and time-management skills.
• Ability to interact with residents, families, visitors, and staff with professionalism and compassion.

For Full Time, What We Offer:

• Medical, Dental, and Vision coverage.
• Additional options like Accident Insurance and Hospitalization plans.
• Life and AD&D insurance included for full-time employees.
• 401(k) retirement savings.
• Paid time off: Vacation, Holidays, and Sick Leave.
• Supportive and collaborative work environment.
• Paid orientation and training programs.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.

PRN: Night and weekend shifts available: 5:00 PM – 10:00 PM.